What are the responsibilities and job description for the IT Technician position at Financial Technology Solutions International, Inc?
Position Summary
We are looking for a detail-oriented and enthusiastic person to join our IT team. Our IT team supports the day-to-day technical needs of the company; including network and application support, deployment of systems and infrastructure, and much more. This position would require that the candidate be actively involved on site with supporting the day-to-day use of our applications and infrastructure.
Essential Duties and Responsibilities, Other duties may be assigned that are not below:
As a Member of Our Team, You Will
- Provide email, phone, and PC support for our employees
- Troubleshoot computer / laptop problems with employees
- Maintain company servers, switches, KVM, UPS’s, PC’s
- Deploy and decommission workstations and laptops
- Support server room and infrastructure management
- Do annual software / hardware audits on company PC’s and ensure that PCs are updated regularly
- Maintain Ring Central and Contact Center applications
What We’re Looking For:
- 3 years of experience in Windows Server application support, familiarity with Apple products is a plus
- Full understanding of the Windows Operating System and Windows Server OS, and networking architecture.
- Understanding of Firewalls and Network tools. Background with Watchguard Firewalls is a plus
- Exceptional working knowledge of MS Office Applications (Word, Excel, Outlook etc.)
- Bachelor’s degree or Technical School Certificate preferred but not required (equivalent industry experience a bonus)
- A creative problem-solving attitude with strong analytical skills
- Experience with ticketing systems to manage relevant case details
- Alignment with our company’s core culture and work value
***LOCAL CANDIDATES ONLY***
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Computer hardware: 1 year (Preferred)
Ability to Commute:
- Monrovia, CA 91016 (Preferred)
Work Location: Hybrid remote in Monrovia, CA 91016
Salary : $28