What are the responsibilities and job description for the Client Services Coordinator position at Find Great People | FGP?
Our client in Greenville is hiring a Client Services Coordinator to support their operations teams with data management and correspondence with clients and internal partners /
This position is on-site with ability to be hybrid after training is complete. Strong communication and technical skills needed.
Responsibilities :
- Serve as primary contact for internal / external clients, ensuring clear, concise communication through email and phone.
- Track actions outside own control to ensure timely completion and follow through.
- Pass on information clearly, adding value and avoiding just acting as a messenger.
- Foster consistent and effective communication, reflecting company core values.
- Work with internal teams to ensure proper setup, documentation, and communication of client-specific processes.
- Facilitate and deliver successful completion of client-related projects such as audits, conversions, and procedure documentation.
- Requires self-direction, communication, and teamwork for project completion.
- Analyze and provide feedback on processes, assisting management in implementing new methods to enhance performance.
- Process files across teams, manage account-level issues, and handle exception reporting.
- Identify obstacles, find solutions, and partner with internal teams to improve processes based on observed trends.
Qualifications :
Compensation : $20-22 / hour
Schedule : 8am to 5pm, Monday through Friday
Salary : $20 - $22
