What are the responsibilities and job description for the Manufacturing Customer Service Manager position at Find Great People | FGP?
A Greer manufacturing company is seeking a detail-oriented and organized Customer Service Manager to become a fundamental part of their company.
This is a direct-hire opportunity, fully on-site with normal business hours, Monday – Friday and great benefits.
Responsibilities:
- Provide leadership to a small customer service team
- Audit orders, shipping and inventory
- Provide support to sales members on marketing strategy
- Create and maintain relationships with vendors
- Oversee any budgets, projects, presentations, or reporting for sales team
- Communicate with sales team and other departments within our organization
- Analyze and report sales trends
- Provide strong customer support when necessary
- Update CRM with correct information
- Assist with proposals and presentations
- Maintain customer website
Qualifications:
- 2-3 years of leading a customer service team
- Experience working with CRM Systems or ERP Systems
- 5 years of Customer Service background in a manufacturing environment
- Logistics experience
- Associates degree required, Bachelors degree preferred
Compensation & Benefits:
- $65,000-72,000, based on experience
- Employer sponsored health insurance, medical, dental and vision
- STD & LTD coverage
- Matching $401(k)
- Holiday Schedule
- 15 PTO Days
Salary : $65,000 - $72,000
