Sales Support Assistant

Our industrial client in Greenville is hiring a Sales Support Specialist to join their small, but mighty office team! Previous experience supporting a sales team or in account management is a plus but not required. Seeking someone eager to learn with great organizational and communication skills!

This is a Direct Hire position with benefits.

Responsibilities :

• Communicate daily with customers and vendors via phone and email to address inquiries, provide updates, and ensure efficient service.
• Organize and maintain accurate records of customer details and contact information.
• Provide timely and competitive rates to customers and negotiate rates with vendors as needed.
• Retain existing business by following up with clients on service satisfaction and ongoing needs.
• Assist sales representatives with order management, including creating dropship sales orders and tracking shipments.
• Enter and process sales and purchase orders, ensuring accurate order fulfillment and coordination with inventory.
• Coordinate with the inventory manager on product availability issues and resolve any stock-related concerns.
• Collaborate with the sales support manager and director of operations on administrative tasks and process returns as necessary.
• Provide weekly updates to the Sales Team and accurate information to support decision-making and customer service efforts.

Qualifications :

Compensation : $50,000-55,000 with benefits

Schedule : On-site, Monday - Friday 8am to 5pm

Salary : $50,000 - $55,000