Corporate Concierge and Lifestyle Professional

About Circles Culture : The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.Job Summary : Working for Circles, but stationed onsite at our prestigious client’s office, as a Corporate Concierge & Lifestyle Professional, you will offer best-in-class, white glove customer service to our client’s employees. As a key ambassador representing Circles and our elite concierge program, displaying utmost professionalism, and an enthusiastic can-do approach, you will assist our clientele with a wide range of services. From local errand running (our most in demand service), researching products, providing gift suggestions, sourcing home contractors, to full travel planning, you will assist our clientele with both traditional and non-traditional concierge tasks and requests.Qualified candidates will be independent self-starters who are solution minded, with excellent customer service skills, attention to detail, and are highly organized. The ideal candidate will enjoy researching, thinking outside of the box, and possess a positive can-do attitude with a strong knowledge of local businesses, entertainment venues, and travel options. Experience working with luxury brands, hospitality, or the travel industry is preferred.This is a Monday through Friday position with no nights or weekends offering a shift of 9 : 00am to 5 : 30pm .Compensation is hourly with a range starting at $24.00 per hour .Job Responsibilities : Consistently provide best in class customer service in a fast-paced, ever-evolving environment.Be able to prioritize requests and monitor daily deliverables, with the ability to pivot for rush and urgent requests that may come in throughout the day.Provide local errand running services including merchandise pick up and returns, personal shopping, meal pick-ups, and other personal errands as needed.Provide uncompromising service to all members.Project an approachable and professional image always.Engage in informed conversation with members via email and phone, with occasional face-to-face interaction.Respond to employee and guest requests in a professional, courteous, and timely manner, without exception.Possess an in-depth knowledge of the surrounding area, including restaurants, retailers, attractions, nightlife, and special services.Assist employees from other offices throughout the US and Internationally based on work volume.Research suggestions and book reservations for entertainment, tickets, dining, and travel.Research and provide only the highest quality options for household service professionals, contractors, and pet care providers.Suggest and purchase gifts and flowers.Product comparison and information research.Collaborate on new ideas and initiatives with team members and management.Coordinate and schedule services with local and national partners and vendors.Other duties as assigned.Competencies : Able to independently manage your day, prioritizing multiple tasks simultaneously.Ability to work and complete tasks with minimal supervision and direction.Comfortable interacting with high-level executives.Ability to maintain discretion and confidentiality.Flexibility to adapt to changing tasks and priorities.Possesses strong active listening skills and foresight with the ability to anticipate needs.Ability to exceed productivity and quality standards.Exceptional written and verbal communication skills.Ability to adhere to a schedule.Desire for continued learning and development.Requirements : High school diploma or GED required.3 years of high-end office administration, luxury hospitality, luxury retail, travel industry or luxury residential concierge experience is preferred.Must have reliable transportation.Benefits : Medical, dental, vision insurance starting the first day of the month after hire.Long-term and short-term disability insurance paid for by Circles.401k with match.Life insurance paid for by Circles.Generous PTO policy - Accrue up to 15 days during your first year.Paid holidays.One paid day off per year to volunteer.Access to discount programs.Four-week paid sabbatical every five years.HSA / FSA account eligibility.Access to Employee Assistance Program.Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities.#J-18808-Ljbffr

Salary : $24