What are the responsibilities and job description for the Corporate Concierge position at Forrest Solutions?
We are seeking a proactive, service oriented Corporate Concierge to join our team. This is a client-facing role focused on delivering an exceptional experience to employees, guests, and vendors within the office. The ideal candidate will have a strong hospitality mindset, excellent communication skills, and the ability to multitask in a dynamic, professional environment.
The Community Ambassador will be responsible for front desk operations, conference and office services, kitchen restocking, vendor management, and supporting the overall client experience at the site.
Key Responsibilities:
Front Desk & Administrative Support
- Provide onsite coverage of the reception desk during business hours
- Greet all guests, clients, and employees with a professional and hospitable demeanor
- Answer, screen, and route incoming calls appropriately
- Maintain the front desk and visitor manuals
- Manage visitor access and coordinate with security (Kastle system)
- Maintain calendar of visitor offices/desks and conference room bookings
Conference & Event Services
- Assist and prepare conference rooms for meetings and events
- Coordinate and support meeting catering and room setup
- Liaise with tech support teams to ensure visitor and meeting room readiness
- Assist in planning and executing office events and meetings
Office & Facilities Operations
- Maintain the physical appearance of the office and ensure facilities are fully operational
- Act as the point of contact for facilities vendors and building management
- Track and manage vendor service levels, safety, compliance, and quality
- Support Environmental Health & Safety compliance on-site
Qualifications:
- Strong interpersonal and written communication skills
- Comfortable writing and composing professional emails
- Previous experience in hospitality, facilities, or office coordination preferred
- Detail-oriented, proactive, and able to multitask effectively
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
- Ability to diplomatically manage competing priorities and stakeholder needs
- HS Diploma is a MUST, a Bachelors our similar work experience is preferred
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
