What are the responsibilities and job description for the Manager, Business Development position at Findhelp?
We’re changing the way people connect to social care.
At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview : We are seeking a Manager, Business Development to lead a team of Business Development Representatives (BDRs) responsible for driving campaigns that will increase revenue with business customers and increase engagement and adoption of our software and case management tools among Community-Based Organizations (CBOs). This role requires deep expertise and a passion for using technology to create social impact . The ideal candidate will be a strategic and data-driven leader who can develop and execute marketing and outreach strategies, manage a high-performing team, and drive measurable growth in both sales and CBO engagement.
Responsibilities and Duties:
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas
Perks at Findhelp
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws . Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview : We are seeking a Manager, Business Development to lead a team of Business Development Representatives (BDRs) responsible for driving campaigns that will increase revenue with business customers and increase engagement and adoption of our software and case management tools among Community-Based Organizations (CBOs). This role requires deep expertise and a passion for using technology to create social impact . The ideal candidate will be a strategic and data-driven leader who can develop and execute marketing and outreach strategies, manage a high-performing team, and drive measurable growth in both sales and CBO engagement.
Responsibilities and Duties:
- Team Leadership & Performance Management:
- Lead, mentor, and develop a team of BDRs focused on expanding sales and CBO engagement.
- Set clear performance targets and ensure team members meet or exceed quota for sales and outreach and adoption.
- Provide ongoing coaching, feedback, and professional development opportunities.
- Go-to-Market & Engagement Strategy:
- Develop and execute marketing and outreach strategies that align with business objectives and drive sales and CBO awareness and adoption.
- Collaborate with cross-functional teams (Marketing, Sales, Community Solutions) to refine messaging and targeting strategies.
- Ensure BDR outreach is data-driven, leveraging analytics to optimize engagement and conversion rates.
- Pipeline & Relationship Development:
- Oversee the team’s sales and outreach efforts, ensuring high-quality engagement with CBOs through calls, emails, and events.
- Monitor and report on pipeline progress, providing insights to leadership on engagement trends and opportunities.
- Work closely with Sales and Customer Success teams to transition qualified leads effectively.
- Process Optimization & Enablement:
- Implement best practices, tools, and workflows to enhance the efficiency and effectiveness of BDR outreach.
- Ensure the team is fully trained on messaging, value propositions, and software functionalities to communicate effectively with all customers.
- Stay informed on market trends, competitor activity, and emerging opportunities within the healthcare, government, employer and nonprofit and social services sector.
- 5 years of experience in marketing, business development, or sales, with at least 2 years managing a team.
- Proven success leading a quota-carrying team focused on engagement and adoption of SaaS or case management solutions.
- Experience in CRM software (HubSpot, Oracle, or Sage) and CMS platforms (WordPress, Joomla, Drupal, etc.)
- Experience working with or marketing to Community-Based Organizations, nonprofits, or social services agencies is a strong plus.
- Experience in growth marketing, demand generation, or partner engagement strategies.
- Excellent communication, coaching, and stakeholder management skills.
- Proven experience in B2B project management is a plus
- Knowledge of social service and health care preferred
- This job is based on-site in Austin, TX.
- This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed.
- Travel may be required
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas
Perks at Findhelp
- 401k & stock options
- Free food and onsite gym at our Austin HQ
- Paid parental leave
- Competitive PTO & 10 paid holidays
- Health, dental, and vision insurance
- Dog-friendly office in Austin HQ
- 24/7 access to telemedicine and counseling
- Book Purchasing Program
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws . Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
- Culture Committee
- Leadership Development Training
- Paid Volunteering Time
