General Manager

Very exciting new restaurant opening soon in a stunning location in Montecito is looking for an experienced, service and systems oriented General Manager to lead their team and helm a successful opening. The ideal candidate comes from a background in both high-level service pedigree and corporate, systems-driven restaurant concepts, and is a hands-on self-starter when it comes to leadership, implementing systems, and training staff. The restaurant itself will feature a chef-driven, hyper-seasonal, locally sourced menu in a chic space that offers both a destination dining experience and an approachable, every day gathering spot for the community. There is a lot of autonomy in this role and great opportunity to grow and develop with the rest of the team and ownership. The perfect position for someone who cares deeply about guest experience, team development, and operational excellence to be a part of building something from the ground up!

General Manager Responsibilities :

• Oversee and positively impact all areas of the business including : sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
• Support with all pre-opening and opening activities
• Provide leadership and support with a significant, elegant floor presence
• Continually strive to educate and develop of staff as it relates to food, beverage, and especially service
• Grow and mentor the team through training, development, recruitment and onboarding of new members
• Develop day to day operations of the restaurant alongside executive team & uphold quality standards (daily reports, cash handling and deposit procedures, roles and responsibilities, station guidelines, safety protocols, cleaning and maintenance schedules, sidework checklists, opening and closing duties, shift change outline, injury reporting, etc )
• Taking ownership of the business to increase sales and profitability
• Oversee floor and kitchen management and ensure standards are met & exceeded as pertains to COGS, inventory management, staffing and cleanliness
• Ensuring all team members are compliant in required training (safety, PCI, TIPS, etc), have completed in a timely manner and are adhering to standards
• Ensuring all payroll policies and procedures are followed, including management of timekeeping for compliance and accuracy
• Provide reports and analysis of business related data and KPIs
• Liaise with property leadership, staff, and guests as well as surrounding community to develop and improve relations
• Clear and effective communication to all team members, executive leadership and stakeholders
• Holding weekly management and daily shift meetings to communicate updates regarding operations, financial reporting, employee driven topics, training, education on changes and new processes, product or equipment introductions
• Manage the streamline of communication between outside purveyors, ensuring effective delivery of goods and services
• Implement appropriate outlet level controls to assure that goods are ordered as needed, materials are received in good condition and in the desired quantities and that accountability for purveyors is maintained
• Receive and resolve customer complaints in a timely and tactful manner to maintain and improve customer satisfaction
• Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions in order to build a positive, enthusiastic and professional culture
• Anticipate the needs of the establishment and act upon them

General Manager Requirements :

Compensation Includes :

Salary : $125,000 - $150,000