Shift Supervisor

Description

Fine Airport Parking is a premier facility to park while you travel. Our supervisors have great responsibility and influence to uphold our standards and brand. As a supervisor, you will work with our General Manager to oversee our team of CSRs, dispatchers, greeters, valets, and drivers. Fine is family-owned and operated, so supervisors will be treated respectfully and given great autonomy. Supervisors have a great path to expand their role and continue to grow in the parking industry.

This position is designated as a safety-sensitive position and is subject to random drug and alcohol screening.

Salary: $23.00 - $25.00

This position will start as a Supervisor in Training and then move to a full Shift Supervisor after a probationary period. 

Essential Job Functions:

• Oversee shift with multiple employees and positions;
• Make sure you have proper staffing for your shift and all employees are at work;
• Responsible for making Fine Airport Parking run smoothly from shift to shift;
• Oversee customer relations, amenity preparation, and scheduling;
• Provide leadership on uniforms, attendance, communication, and safety;
• Complete any tasks or duties the GM has delegated to you.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Competencies (Knowledge, Skills, and Abilities)

• Teams management;
• NetPark experience preferred;
• Must be flexible with work shifts/hours;
• Professionalism; excellent verbal and written communication skills;
• Be able to multitask;
• Project professional appearance, neatly groomed;
• Must be able to respond calmly and rationally when handling conflict;
• Current driver’s license;
• Must be able to drive all types of vehicles (4-wheel drive, dual wheels, manual/automatic transmission, electric vehicles);
• Impeccable driving record.

Educational and Experience Requirements

• High School diploma or equivalent;
• Prior experience in a team management role and customer service role is required; parking industry experience is preferred.

Work Environment/Physical Demands

• Must be able to lift up to 50 lbs. frequently;
• Able to work long hours in all elements of the weather (wind, cold, heat, snow, rain, etc.);
• Must be able to jog periodically and walk or stand for long periods;
• Must be able to maneuver through the property quickly and efficiently utilizing stairs, elevators, or walking long distances.

Attributes

• Willing to be a Team Player and go above typical requirements daily;
• Effective communicator, verbal and written, with co-workers, management, vendors, and guests;
• Ability to work effectively and cohesively with a wide range of personalities of staff, management, community, vendors, and guests;
• Willing to accept constructive criticism;
• Passion for Fine Airport Parking’s success.

Benefits:

Up to 80 hours of Paid Time off | Paid Holidays | Health Insurance | 401k | Family Atmosphere

• Health Insurance – up to 80% Premium Covered by the company for full-time employees (60-day waiting period)
• Dental and Vision are also available
• 401k with a 4% company match (6-month waiting period)
• Regular company events including team building events, pizza days, potluck lunches, holiday BBQs, holiday costumes, and Friday sports jersey day.
• PTO is accrued from day one up to 40 hours paid time off for your first year, and 80 in your second year.
• Double pay is received for hours worked on a company-recognized holiday
• Additional Tip earning (No reporting of tips or tip sharing)
• Discounted auto detail services on personal vehicles

Requirements

• High School diploma or equivalent;
• Prior experience in a team management role and customer service role is required; parking industry experience is preferred.
• Must be able to lift up to 50 lbs. frequently;
• Able to work long hours in all elements of the weather (wind, cold, heat, snow, rain, etc.);
• Must be able to jog periodically and walk or stand for long periods;
• Must be able to maneuver through the property quickly and efficiently utilizing stairs, elevators, or walking long distances.

Salary : $22 - $26