Store Manager

Why You Should Check Out FINGERPRINTING EXPRESS?

• Fingerprinting Express’s Culture To Care® provides a positive work environment.

• FE is Nevada's largest Livescan Fingerprint Background Check Provider and one-stop services for physicals, TB Testing, Titers and Drug Testing.

• We have the most FIVE STAR reviews on YELP, Google, and the Better Business Bureau.

• Essential business, we have no layoffs through multiple recessions and the pandemic.

• We have been supporting the needs of companies, non-profits, and individuals for over 20 years in Nevada with store locations in Reno, Las Vegas, and Henderson.

• We focus on getting people to work faster and protecting vulnerable populations.

• FE has a strong history of supporting career growth, and longevity, and we promote from within.

• We pay 100% of Health, Dental, and Vision benefit premiums.

What's in it for you?

• Cool place for you to work with a Professional and Fun Company Culture.

• Competitive Compensation Package with a Career Path Opportunity for you.

• You will have day hours and major holidays off.

• You will have direct reporting and learn from our Executive staff and owners.

• You will find a great place to call home for many years with a business that Values its Team.

What Should You Know?

• We seek an enthusiastic leader who thrives in a dynamic, fast-paced setting that fosters positivity, creativity, teamwork, and integrity.

• The Manager will play an integral role with the owner, executives, and staff, implement and be the example of our Culture To Care®.

• This role is closely aligned with our team's mission, which is centered on fostering a positive, safe, and inclusive environment while driving ambitious company growth and capitalizing on opportunities.

• Ideal candidates will excel in a supportive atmosphere, relishing the motivation and rewards that come with dedication and perseverance.

Come join us, as we continue to grow our brand and Team!

What Responsibilities Will You Have?

• Assisting customers and motivating staff to perform in a positive work environment

• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and proper disposal of records

• Open and close the store

• Training new hires and following checklists and scripts

• Implement office policy and procedures and lead staff holding them accountable

• Delegate and follow up on delegation

• Communication with upper management on staff evaluations and growth

• Staff retention by coaching, counseling, and using our progressive discipline, planning, monitoring, and appraising job results

• Contributes to team effort by accomplishing related results as needed

• Determine staffing requirements daily for call-outs and sending staff home if business is slow

• Quality Assurance: Run reports and double-check that work is completed correctly

• Customer Service

• Receptionist Duties

• Answering Multi-Line Phones

• Data Entry

• Cashier

• Work in close proximity with customers

• Fingerprint Technician - will train

• Notary Public Certification - will train

• Ability and willingness to upsell services

• Customer de-escalation

Qualifications:

• Management: 5 years (Required)

• At least 21 years of age

• Must be a US Citizen or lawful permanent resident

• GED or higher

• Cashier and Customer Service experience: 2 years (Required)

Job Type: Full-time

Pay: $56,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $56,000 - $65,000