What are the responsibilities and job description for the Patient Representative position at Finish Line Physical Therapy?
ABOUT FINISH LINE PHYSICAL THERAPY
Finish Line Physical Therapy is a private out-patient clinic providing one-on-one care that utilizes a personal, functional approach to rehabilitation, injury prevention and performance enhancement. Our goal is to evaluate and treat the entire body as a functional whole — a fresh alternative to conventional methods of physical therapy that generally isolate individual joints or body parts. We’re a community of like-minded, goal-oriented athletes ourselves, and we believe recovery works best when patients feel comfortable and cared for. Specializing in working with the endurance community, we pride ourselves on being “the go-to runner’s clinic” in NYC & Westchester and treat an array of athletes and active New Yorkers including marathoners, ultramarathoners, triathletes, weekend warriors, and those who have just begun their journey into running. Additional specializations include Women’s Health, Golf Assessments, Running Gait Analysis and more.
ABOUT THE POSITION
The Patient Representative is a full-time position within the Finish Line Physical Therapy clinic located in New Rochelle, New York. Job responsibilities include:
- Managing patient inquiries regarding scheduling, insurance, etc
- Overseeing front desk operations such as fielding phone calls, distribution of patient paperwork, maintaining all paper and electronic client records, and managing patient check-in/out
- Supporting physical therapists by preparing treatment areas and helping to keep the space clean and organized
- Overall management of facility including stocking supplies and equipment and coordinating with contractors as needed
- Assisting patients and clients with use of ancillary services
- Patient Representatives are also asked to attend Finish Line PT community events as needed, and occasionally assist with marketing endeavors
This is a fast-paced role in a start-up sized clinic. We are looking for someone who is outgoing, organized, able to effectively prioritize tasks, highly motivated to learn, and knows the value of teamwork and good communication. The applicant must be a self-starter and must be capable of self-directed use of down time to further promote our company's role in the community. It's a plus if you love the endurance athlete community!
WORK HOURS & BENEFITS:
- This is a full time position (40 hours/week, typically 9 AM - 5 PM on weekdays)
- Benefits include healthcare coverage, dental, vision, PTO and 401K eligibility after 6 months of full-time employment.
QUALIFICATIONS/SKILLS & EXPERIENCE
- 1-3 years of customer service experience preferred
- Associate or Bachelor’s degree preferred
- Experience with EMR WebPT a plus
- Experience and understanding of insurance protocols & policies a plus
Please send your resume or any questions to info@finishlinept.com to apply!
www.finishlinept.com | @finishlinept
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Outpatient
Ability to commute/relocate:
- New Rochelle, NY 10801: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Why do you want to work at Finish Line Physical Therapy?
Education:
- High school or equivalent (Preferred)
Work Location: One location
Salary : $50,000