What are the responsibilities and job description for the Coatings Product Support Professional position at FinishWorks?
Role Overview
FinishWorks is a premier team of finishing experts within the RPM Industrial Coatings Group, dedicated to delivering coatings, supplies, equipment, application guidance, and product support services across North America. Our commitment to quality and customer satisfaction has established us as a trusted partner in the industry. With two modern manufacturing facilities, we ensure prompt access to our extensive range of high-quality products, catering to diverse customer needs.
Job Functions
As an Industrial Coatings Technical Sales & Service Rep, you will be based in Shipshewana, IN, with regular travel to customer sites in Northern IN and Southern MI. Your key responsibilities will include providing technical sales, service support, and training to customers, emphasizing high levels of customer service and satisfaction. You will collaborate with customers to understand their requirements, offer expert guidance, and develop long-term relationships that drive business growth.
Essential Qualifications
- Exceptional Customer Service, Communication, and Interpersonal Communication skills
- Proven experience in Sales and Training
- Strong analytical and problem-solving abilities
- In-depth knowledge of industrial coatings and finishing products
- Ability to work independently and collaboratively in a team environment
- A Bachelor's degree in Chemistry, Engineering, or a related field is highly valued but not required
