What are the responsibilities and job description for the Field Service Technician, East Peoria, IL position at Finkbiner Equipment?
Field Service Technician
Responsibilities
- Inspect, troubleshoot and diagnose Construction equipment and Crushing/screening Equipment for needed repairs and perform designated repairs on customer or company-owned machines as directed. Repairs are made on, but not limited to Liebherr, Roadtec, Gomaco, Manitowoc, Grove, and other various brands of equipment.
- Technician skills include, but are not limited to, mechanical, electrical, pneumatic, and hydraulic troubleshooting and repair of construction, mining, paving, and lifting equipment.
- Preventive maintenance and general machine upkeep.
- Detection of faults through the use of diagnostic laptop computers, gauges, and instruments in all machine systems: electronics, hydraulics, power train, engines, and general machine performance is expected. Occasional operation of a machine in the determination of repair need or repair assessment may occur.
- Disassemble and assemble machines and components to the manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling provided by Finkbiner Equipment.
- Read and interpret equipment manuals and work orders to perform required maintenance and service.
- Research repair needs and order parts as needed.
- Ability to properly fill out all service reports, PM checklists, and timecards within department guidelines.
- Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance, and good communication skills.
- Effectively communicate job status to customers and office personnel.
- Load or unload equipment or components from customer-owned or common carrier vehicles.
- Comply with OSHA Safety and Health rules.
- All duties as assigned.
Competencies:
- Ability to operate in a fast-paced environment that requires multitasking while maintaining a high level of organization. Must demonstrate good problem-solving skills, mechanical aptitude, excellent communication skills
- - both oral and written, good work habits, above average math, science, and English skills, the ability to read and interpret machine schematics, self-motivation, and a desire to perform at one's highest level.
- Strives to keep costs at a minimum.
- Demonstrates sound fiscal responsibility in all activities.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Demonstrates concern for the accuracy and quality of work. Takes steps to correct mistakes, and uses feedback to improve overall performance.
Education/Experience
- High school education or GED equivalent required. Technical, vocational, trade school education or equivalent is a plus.
- Three to five years of experience troubleshooting, repairing and servicing heavy equipment
- Knowledge of basic tools and tool usage, including basic welding skills.
- Ability to operate in a fast-paced environment that requires multitasking while maintaining a high level of organization. Must demonstrate good, mechanical aptitude, excellent communication skills
- - both oral and written, good work habits, and self-motivation to perform at one's highest level.
Travel
- 50% or more
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk, or hear; use hands to finger, handle, or touch objects or controls. The colleague may lift, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Disclaimer: Every position at Finkbiner Equipment includes other duties as required for the company to be successful. Not every duty is captured within the job description. This job description was captured at a point in time and duties and responsibilities will evolve. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.