What are the responsibilities and job description for the General Manager position at Fire Bowl Cafe?
Benefits :
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Job description
General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of house.
50 Hour Potential Work Week
Multi Unit Opportunities
Vacation Package
Free Meals While Working
Ability To Earn Quarterly Store Bonus
Health Benefits
Accruing Vacation After 90 days
English and Spanish Is Preferred
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and solve quality issues
Organize and supervise shifts to ensure culture and guest experience standards are met
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software; DoorDash, etc
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