What are the responsibilities and job description for the Sales Administrator position at Fire Systems of Michigan?
Sales Administrator
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100 employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, www.firesystemsofmichigan.com, to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for a Sales Administrator to support our compliance team. This position will serve as the department's administrative support; serving as the main point of contact with our customers, following up on job quotes and bids.
- Ensure existing contracts are updated and administered.
- Administer pricing policies as determined by sales and finance executives.
- Works closely with internal teams to solve problems and respond to customer requests and questions. Responsible for handling escalated phone calls, complaints, and other situations.
- Responsible for driving projects to completion.
- Maintain and organize all quote documentation with accurate pricing and configurations.
- Work with operations team to schedule approved jobs once quotes are approved.
Compensation
- This is an hourly position based on experience. Pay is negotiable.
- Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales or Sales Support role with proven success in providing excellent customer service and achieving sales quotas.
- Minimum of 1 years of inside sales experience in a commercial service industry preferred.
- Telephone sales experience.
- Relentless follow up ability.
- Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
- Strong interpersonal and communication skills.
- Strong organizational and time management skills
- Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
- 401K with company match
- Medical, Dental and Vision
- Company paid Short & Long Term Disability
- Company paid Life Insurance
- Flexible spending accounts, Health and Dependent
- AFLAC
- Vacation and Personal Time
- Paid Holidays
- Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
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