Demo

Food Service Supply Chain Analyst

Firebirds Wood Fired Grill Brand
Charlotte, NC Full Time
POSTED ON 1/6/2025
AVAILABLE BEFORE 3/6/2025

What You’ll Do: 

  • Communicate with distributors, ensuring the proper inventory levels of system items and ingredients for regular usage, LTO’s, and catering.
    • Manage all events, including project timelines, test or go-live dates, completing event forms, milestone dates, product setup, product arrival at warehouses, and auto-shipping to restaurants
    • Manage master contract list, renewals, notifying buyers/vendors of upcoming expiration dates, notifying distributors of changes in contracts
  • Acts as a key Liaison between Restaurants and Distributor
    • Ensures our restaurants are continuously supplied with Firebirds’ approved products
    • Initiates distributors ordering of specific feature related items
    • Manage and Communicate Support tickets
    • Follows up with credits and outages ensuring the restaurants are adequately supported
      • Work with procurement team to establish necessary inventory levels and identify potential substitutions.
    • Collaborate with procurement / distributors to optimize freight for efficient and cost-effective procurement operations.
    • Responsible for order guide accuracy, and communication of new or removed menu items. Supporting new restaurant setup of accounts, credentials, and order set up
    • Escalate restaurant credit recovery when necessary.
  • Support NRO- New Restaurant Openings
  • Ensures all required materials or products are ordered—including Home Depot, Amazon, etc.
  • Set up new account for each new location —Distribution, Produce, REQ, Etc.
  • Coordinates PODS for transportation of NRO material
  • Attend New Restaurant Opening (NRO) meetings and communicating updates and changes to the external vendors/suppliers

Qualifications

  • Bachelor’s degree preferred, restaurant, project management, Supply Chain

and/or inventory control experience may be considered in lieu of formal education

  • Strong, effective communication skills— ability to interact with all levels of operation
  • Understanding of purchasing and supply chain procedures
  • Manage multiple projects on various levels with different and converging timelines
  • Excellent organizational and analytical skills and ability to self-prioritize

Must be adaptable to change and thrive in a dynamic and growth environment

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