What are the responsibilities and job description for the Executive Assistant - Operations (Remote) position at Fireflies.ai?

Fireflies.ai is the #1 AI voice assistant automating note-taking, making meetings searchable, and turning voice into action & insights. It integrates into Zoom, Google Meet, and all major web-conferencing platforms. Fireflies is trusted by over 16M users across 300k companies worldwide. This year, Ramp recognized Fireflies as the 6th most popular AI platform behind OpenAI, Midjourney and Anthropic. Chances are you’ve seen Fireflies in one of your meetings!Are you a high-energy individual with a strong ownership mindset who thrives on taking projects from idea to execution? Fireflies.ai is seeking a proactive and adaptable Executive Assistant to drive operational initiatives, research and manage complex projects, and collaborate with stakeholders to streamline processes. If you have a background in EA or operations roles, preferably in tech or SaaS, and love learning, automating, and raising the bar, this role is for you! Responsibilities :

Lead end-to-end operational projects, from research to execution, ensuring seamless delivery.
Dive deep into learning new tools, technologies, and best practices to drive automation and process improvements.
Collaborate with clients, vendors, and internal teams to identify needs, propose solutions, and manage relationships.
Analyze and optimize workflows to improve team efficiency and effectiveness.
Act as a problem-solver and resourceful partner for cross-functional teams.
Ensure timely and effective communication, documentation, and reporting.

Qualifications :

2 years of experience in an EA, operations, or similar role, preferably in tech or SaaS.

Demonstrated ability to manage multiple projects and priorities simultaneously.

Proficiency in tools like MS Office, Google Workspace, and project management platforms.

Strong written and verbal communication skills.

Bachelor’s degree in a relevant field is preferred but not required.

About You :

Hustle & Energy : You’re self-motivated and thrive in fast-paced, high-growth environments.

Ownership Mindset : You take responsibility for your work, raise the bar, and deliver results.

Tech-Savvy : Familiarity with SaaS tools, automation platforms, and operational software is a plus.

Problem-Solver : You approach challenges with sound judgment, persistence, and creativity.

Adaptable : You embrace change and excel in dynamic, rapidly evolving scenarios.

Why Join Us? At Fireflies.ai, you’ll experience :

Immense Learning Opportunities : Be part of a rapidly scaling, market-leading company.

Ownership and Impact : Operate as a high-functioning individual with a growth mindset.

Innovation-Driven Culture : Work with a passionate team that thrives on solving challenges.

Dynamic Environment : Thrive in a fast-paced, supportive environment that recognizes your contributions. We value outcomes over rigid schedules, so adapt your work timing to deliver your best.

Values that are important to us :

You should be a great communicator and culture maintainer.

Take a look at our culture document

You're data-driven and customer-focused

You measure your results & automate when possible

You get 10% better at something every week

You have an internal compass and take accountability & initiative

We value overcommunication, candid feedback and a results-driven culture

Perks and benefits :

Competitive compensation

Work remotely from anywhere

Opportunities to move laterally within a team and grow rapidly

Paid time off and flexible leave policy

A "no boss" culture that empowers you to take ownership

Flexible working hours to fit your lifestyle

LGBTQ friendly

Fun international offsite to connect and recharge

Tech reimbursements to support your work

About us : At Fireflies.ai, we’re dedicated to revolutionizing the way teams interact with AI in their daily workflows. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100 member global team spanning 20 countries and every timezone. We’re building a world-class, global-first team, and we dogfood our own product to do so.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

We are an equal-opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Remote working / work at home options are available for this role.

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Executive Assistant - Operations (Remote)

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