Outreach Worker

Title: Outreach Worker

Hours: Full-Time (40 hours per week, non-exempt, grant-funded position, part-time also available)

Reports to: Outreach Manager

Purpose: To ensure refugee and immigrant community members throughout the Central Valley receive accurate and timely information about their rights and available resources

Work Location: FIRM’s administrative office and throughout the Central San Joaquin Valley region

Job Responsibilities and Duties:

• Share timely and accurate information to immigrant/refugee communities
• Attend community events to provide outreach and education
• Canvass and disseminate information throughout the Central Valley region (including Fresno, Madera, Merced, Stanislaus counties)
• Follow-up with community members to link them to appropriate assistance.
• Learn about different resources, rights, and protections available to Californians
• Ask questions when information is unclear
• Successfully complete trainings on FIRM data, events, policies, and community building.
• Track and input accurate data about outreach activities on a timely basis
• Work with FIRM staff and community partners to achieve outcomes of grant program
• Attend and meaningfully engage in all meetings pertaining to program
• Provide support for coordinated events as needed or directed by supervisor
• Proactively communicate with supervisor and/or team when issues, questions or concerns arise
• Actively participate and contribute to team meetings for ongoing improvement of day to day operations
• Contribute towards strong cross-cultural collaboration
• Attend ongoing training and educational opportunities
• Actively participate in and learn from FIRM staff meetings (Mondays 3:45pm - 5pm) and staff development days
• All other duties as assigned

Qualifications:

• At least 2 years of experience working in community outreach and/or education programs
• Fluent in a language spoken by refugee/immigrant community members (Hmong, Lao, Khmer, Russian, Spanish, Ukrainian, Arabic, Dari and/or Pashto) and confidence in speaking conversational English
• Connection to immigrant and refugee low-wage workers
• Excellent communication skills, verbal and written
• Resourceful, excellent problem solver
• Ability to multi-task and to work under pressure
• Ability to provide in-person outreach independently and on teams
• Ability to flex schedule in order to work weekends and evenings for specific community events.
• Ability to log activity and complete reports in a timely manner
• Willingness to travel up to two hours away to conduct outreach activities
• Willingness to learn new skills and share information with the community
• Flexibility, adaptability to changing situations
• Stress Management and self-regulation skills.
• Reliable transportation required to start work, must obtain valid driver’s license, with access to personal vehicle with full insurance coverage within 60 days of starting employment
• Proficiency in the Microsoft Office Suite, webforms and regular use of e-mail

Preferred:

• Experience working in a non-profit work environment or a social service setting assisting people in need
• Experience working as an Outreach Worker or Promotora
• Experience working in an outcomes driven grant program
• Ability to drive up to 2 hours away

Physical Requirements

• Ability to walk at least 10 minutes at a time, with standing breaks, for up to 4 hours.
• Regularly carry less than 10 pounds of outreach materials
• Occasionally move items less than 50 pounds over short distances
• Regularly works in outdoor weather conditions and in public and community spaces.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Compensation:

• 17-19$, depending on experience.
• 13 paid holidays, accrued paid vacation based on years of service, 8 sick days per year
• Cell phone reimbursement stipend of $40.00/month
• Mileage reimbursed at the federal reimbursement rate, currently $0.70 per mile
• Full employee medical benefits, dental/vision, life insurance coverage. Additional coverage for dependants and supplemental insurances available
• Matching retirement plan (Simple IRA) after 6 months of employment

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person

Salary : $17 - $19