Demo

Email Reputation Specialist

Firm Media
Ontario, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/5/2025

Job Description

Job Description

Unleash your creative prowess and propel medical businesses to new heights as our Email and Reputation Management Specialist. We're searching for a talented individual who possesses an understanding of email and SMS marketing, including list management, complex automation, A / B testing, segmentation, and more. If you're passionate about applying your skills to nurture client relationships and drive conversions, this is the perfect opportunity for you. Join us and become an integral part of our team!

Responsibilities :

Showcase your expertise in Adobe Creative Suite and Canva to create captivating email content.

Build and optimize Email and SMS flows and automation to maximize average order value, and return on investment ensuring remarkable results.

Collaborate closely with the Marketing Manager to or marketing team to craft personalized email and SMS campaigns that meet our client’s unique needs.

Collaborate with the marketing team to identify customer segments and develop targeted strategies that deliver exceptional results.

Manage our client's online reputation by actively seeking out reviews and responding to existing developing and executing a wide range of email marketing campaigns

making sure that email design and layout are optimized, user-friendly and mobile-friendly

reviewing and proofreading important messages both within and outside email templates

ensuring consistent branding across all messages for each client

creating and purging email lists

keeping email databases secure for future campaigns

responding to emails

making digital advertisements

monitoring and assessing campaign outcomes

Building, maintaining, and managing a positive online presence and reputation for an individual or organization

Monitoring and analyzing online content relating to the individual or organization, including social media, search engines, blogs and communities, and consumer forums

Facilitating strategies to maximize the impact of positive online content and minimize the impact of negative online content

Investigating the situation and facts relating to criticisms or negative comments

Commenting positively and responding to criticisms or negative content on social media and in online forums

Coordinating quarterly reviews and performance reporting of online content

Other duties as assigned.

Requirements :

Bachelor’s degree in marketing, business management, advertising, communications, or a closely related field

Experience with marketing tools and data analytics

Excellent communication, organizational, and problem-solving skills

Graphic design skills

Demonstrated experience working with and managing email lists with finesse.

A proven track record of excellence in executing successful email marketing campaigns.

Extensive experience creating persuasive, sales-driven marketing materials and visually appealing email layouts.

Proficiency in building and maintaining email flows, with a strong preference for Klaviyo and Sharpspring expertise.

A solid understanding of best practices for building and maintaining high-quality email lists.

Previous experience working with Shopify, utilizing its powerful features to drive business growth.

A strong understanding of email analytics and the ability to provide insightful data reports.

Familiarity with SMS marketing and its implementation, ensuring an integrated approach.

Attributes : Lead by example

  • Be an example to and influence your peers positively.
  • Exhibit a strong work ethic, punctuality, and a commitment to your responsibilities.
  • Have a positive attitude and approach, inspiring others.

Accountability

  • Embrace ownership of your actions and responsibilities within a team framework.
  • Honor your commitments and focus on delivering high-quality on time.
  • Work collaboratively to rectify issues as they arise while ensuring their recurrence.
  • Professionalism

  • Uphold a high standard of professionalism with fellow team members, clients, and stakeholders.
  • Communicate thoughtfully and respectfully.
  • Represent the company's core values.
  • Solve Problems Proactively

  • Look for and anticipate potential challenges. Where possible, proactively seek out solutions before they escalate.
  • Contribute with innovative ideas.
  • Collaborate efficiently with your team. Tackle issues head-on and be a problem-solver.
  • Seek Continuous Improvement

  • Embrace a growth-oriented mindset, actively pursuing opportunities to elevate your skills and knowledge.
  • Stay up to date with industry trends and breakthroughs.
  • Engage in workshops, seminars, and training sessions.
  • Positivity

  • Embody positivity in your interactions, inspiring a constructive and uplifting atmosphere within the team.
  • Approach challenges with an optimistic outlook, driving motivation and resilience.
  • Foster a culture of encouragement and support.
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