Customer Service Representative

Customer Service Representative

We are looking for an individual to manage our phones during our busiest part of the season in our summer months.

The job involves:

• Answering phones and maintaining a high level of customer service

• Preparing for meetings, taking notes.

• Confirming appointments with customers

• Getting tasks done in a timely manner

• Keeping the office clean and preparing coffee every morning

• Assisting others in the office, filling in other roles when needed

Requirements:

• Trustworthy and honest. Able to maintain confidential information

• Exceptional communication skills, writing skills, and phone etiquette

• Interpersonal skills

• Detail oriented, organized

• Excellent computer skills

• Desire to learn other aspects of our business that will make us more profitable

• Able to work under pressure in a fast-paced office setting

• Lots of energy and passion!

Compensation:

• Job is full time, seasonal

• $18-$20 per hour depending on experience

Benefits available after 90 days:

• We offer paid birthdays off

• 90% paid Priority Health Insurance for employees, 50% paid for dependents

• 3% matching IRA

• Paid holidays during the season an individual works

• Bonuses based on performance and company profit.

• 40 hours of PTO after 1 year of service