Early Care & Education (ECE) Technology & Design Officer

Description

The ECE Technology & Design Officer is responsible for the development, implementation, maintenance, enhancement, and user training of ECE web-based products used to administer multi-stakeholder initiatives, including coordinating eligibility and enrollment for ECE subsidy programs.  Areas of responsibility include the design and development of a new ECE Eligibility and Enrollment system county-wide, integration of ECE technology agency wide to enhance work needs, supervising staff and managing all related contracts.

• Collaboratively develop and implement plans to deliver significant improvements for complex systems in the Early Childhood Education sector. Manages high level relationships across government agencies and leads a team to implement technical and operational solutions.
• Crafts an organization level strategy for ECE technology within the organization and across the County.
• Leads the team that plans for, designs and implements web-based software solutions, ensuring that First 5 Alameda applications consistently collect data, and deliver an excellent experience for all communities interacting with our software.
• Oversees staff responsible for managing key third-party developers and vendor relationships that provide and conduct ongoing user research and design continuous improvements with consideration to functionality and cost.
• Serves as primary liaison for identified third-party developers and vendors for First 5 Technology ECE related projects; coordinates internal meetings for project planning and development specifications and follow-up meetings for testing, feedback and implementation
• Plans, manages, and supports F5AC’s ECE technology infrastructure in collaboration with the  leadership ensuring that it is a stable, secure, documented, and scalable system that supports internal staff and the community through direct support or vendor coordination
• Contributes to and manages components of the F5AC technology budget
• Maintains and synthesizes information, data and records to evaluate and report on the effectiveness of current data systems, and utilize this information to inform and recommend modification and/or new development
• Negotiates contracts with service providers, ensures that contracts are prepared and executed accurately and timely, and ensures compliance with contract deliverables
• Additional projects and duties as assigned.

Qualifications

• A minimum of ten years of full-time progressively responsible related experience in a public or private organization preferred experience administering ECE subsidy programs that require designing, developing and implementing data systems and applications across multiple platforms.
• Bachelor’s degree from an accredited four-year college or university with major coursework in a related field may be substituted for 4 years of experience. A Master’s degree may be substituted for an additional year of experience.

Knowledge of:

• Application development, documentation, and end user support for modern software development
• Agile development methodology and human centered design practice
• Practices and techniques of technical writing, user manual development, and report preparation
• Practices of contract negotiation, development and management
• Budget creation, monitoring and management, and financial recordkeeping procedures
• Basic knowledge of HIPAA, FERPA and confidentiality laws
• Adult learning theory and strategies for effective training methods
• Applicable state and local laws, rules and regulations
• Proficiency in Microsoft Office 365 and web-based data collection systemsAbilit
• Principles and practices of supervision
• Principles and practices of project management

Ability to:

• Establish and maintain effective, collaborative working relationships with a wide range of individuals including but not limited to, F5AC staff, vendors, programmers, partnering agencies, community partners and providers
• Assess, plan, monitor and evaluate technology and applications needs, utilizing and applying data to identify and resolve issues
• Contribute to strategic and strategy level planning
• Plan and manage projects and work to ensure organizational goals are achieved
• Effectively supervise and provide leadership to staff
• Analyze, develop and monitor budgets and expenditures
• Negotiate, develop, and monitor contracts
• Develop and provide trainings and presentations to diverse audiences, including staff and partners with varying technical abilities
• Effectively communicate technical and procedural language using common terms
• Plan, facilitate, and contribute (critical thinking and active listening skills) to group meetings effectively; effectively represent the agency in meetings
• Demonstrate cultural awareness and sensitivity in a variety of contexts
• Lead and work in a multidisciplinary team setting
• Define and address complex problems requiring the analysis of multiple variables or situations; collect, synthesize, and analyze information; consider alternatives; and draw valid conclusions
• Exercise sound judgment within broadly defined practices and procedures to create and select appropriate strategies and make and carry out effective decisions
• Communicate clearly and effectively, orally and in writing, to staff, the Commission, partners, and the public, including ability to write and produce reports
• Read, analyze and interpret common professional and technical publications, policy documents, financial reports and related business documents and information
• Meet attendance requirements of the position, be punctual and timely in meeting all requirements for work performance
• Adapt, with minimal or no advance notice, to changes in agency operations and work assignments or procedures

Please note:

• We are currently working a hybrid 2 day per week in-office schedule and employees also come to the office to attend meetings and as requested.
• All First 5 employees must live and work in California.
• The salary range for this position is $127,000 to $175,000 and as an independent government agency, the posted salary is the set salary range for this position. We cannot offer salaries above this posted range.
• We conduct reference and background checks for all potential employees.
• No Visa Sponsorship provided for this position.

About First 5 Alameda County

First 5 Alameda County believes every child in Alameda County should have optimal health, development, and well-being to reach their greatest potential. Through innovative programs and policy advocacy, we help provide children and their families access to resources that support their first five years of development.

Join our mission-driven team that in partnership with the community, supports a county-wide continuous prevention and early intervention system that promotes optimal health and development, narrows disparities, and improves peak years of child development.

First 5 Alameda County Benefits

We offer a comprehensive benefits package with health care options to meet the diverse needs of our employees and their families. These benefits include but are not limited to Medical, Dental, & Vision Coverage, $1,500 credit per year to spend on benefits, Health and Dependent Care Flexible Spending Accounts (FSAs), Employer Paid & Voluntary Life & AD&D Insurance, Long-Term Disability Insurance, Retirement Plans including the ACERA Pension Plan, Commuter Benefits, Employee Assistance Plan and more.

Salary : $127,000 - $175,000