What are the responsibilities and job description for the Default Loan Servicing Lead (Remote) position at First American?
What You'll Do:
Acts as team's resource and subject matter expert and /or actively mentors, coaches and leads less experienced team members
Develop process improvement in accordance with established work rules, goals and objectives to improve timeline and Default Reporting performance Service mortgage accounts to ensure a variety of Default Reporting status codes are processed in compliance with timelines and accuracy while maintaining compliance with Investor, Insurer, Agency and company guidelines
Conduct a complete review of files to ensure all default reporting status codes are accurate complete
Perform required research on any loan with questionable items such as the status codes or reasons reported on default loans
Manage exception reporting used as key controls for minimizing risk. Tracks trends and recommends process
Improvements
What You'll Bring:
High School diploma or equivalent
College preferred
10 years of directly related experience
Demonstrated leadership experience
Salary Range: $ 65,550 - $87, 375 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Salary : $65,550 - $87,000
