Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoJoin the ranks of visionary technology leaders at First American Title-where history meets innovation, and tradition fuels transformation. As a Sales & Marketing Analytics Engineer, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889.
As our Sales & Marketing Analytics Engineer, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will help operationalize customer data, create visualizations, drive analytics and insights, and make recommendations that serve as the backbone of our quest for unity-fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board.
We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in our Sales & Marketing CRM platform, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model-bridging people, processes, and technology to create a seamlessly integrated sales and marketing organization. And through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization.What You'll Do:
Design and develop interactive dashboards, lenses, reports, and data visualizations for Sales, Marketing, and Operations teams using Salesforce CRM Analytics
Design and develop dataflows, datasets, and recipes to clean, transform, and process data
Optimize ETL pipelines to integrate Salesforce data with external sources (e.g., AWS, Snowflake, DataCloud, Marketing Cloud, etc.)
Integrate CRM Analytics with Tableau, Power BI, Snowflake, and other third-party BI tools
Implement row-level security (security predicate) to control data access and visibility
Support best practices for data analytics solutions for large dataset handling, query efficiency, building, testing, and deploying assets with frequent iterative refinement
Identify and resolve issues related to data integration, visualization, and overall performance
Work closely with business stakeholders and cross-functional teams such as data engineering, security, and DevOps to ensure technical solutions align with business needs and use cases
What You'll Bring:
3 years of experience with CRM Analytics (Formerly known as Tableau CRM/ Einstein Analytics)
Strong expertise in SOQL, SAQL, JSON, and dashboard customization
Hands-on experience with dataflows, recipes, ETL processes, and external data integrations
Proficiency in Salesforce configuration, flow automation, schema design, and data security
Demonstrated experience with Agile/ Scrum development methodology and tools
Critical thinking skills with the ability to spot gaps, challenge assumptions, push back, and offer best-practice alternatives to ideas
Required certifications:
Experience with one or more of the following Salesforce solutions is strongly desired:
Financial Services Cloud
Marketing Cloud
Data Cloud
Pay Range: $82,925 - $110,525 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
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** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
