What are the responsibilities and job description for the Loan Support Specialist Role position at First Bank of Wyoming?
About the Role
The Loan Support Specialist I is responsible for performing various tasks within the banking operations department, including boarding new loans, loan renewals, modifications, and processing payments. This role requires excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Boarding new loans, updating customer information, and processing payoffs and closed loans.
- Reviewing daily reports, ensuring accuracy and completeness of loan data, and making adjustments as necessary.
- Providing superior internal and external customer service, responding to inquiries, and resolving issues promptly.
Preferred Qualifications:
- 1-2 years of experience in banking operations or a related field.
- High school diploma required; associate's degree or higher preferred.
- Strong analytical and problem-solving skills, with the ability to work accurately under pressure.
