Front Desk Receptionist

First Care Medical is a patient-focused physical therapy clinic dedicated to providing high-quality care to help individuals regain mobility, reduce pain, and improve their overall well-being. We foster a welcoming and professional environment where both patients and staff feel valued and supported. We are looking for a kind and compassionate individual who wants to grow and thrive with our company. We work with personal injury patients. Meaning patients that have been in a car accident. About 60% of our patients are Spanish speaking and require a Spanish speaker. Our practice is referral based we work on maintaining relationships with the chiropractors, attorneys and other medical providers that refer their patients to our office. We are looking for a happy, enthusiastic and hard working personality that thrives in building relationships. This role primarily focuses on front desk management and administrative duties while assisting therapists with basic tech support and patient care tasks.

Key Responsibilities:Reception & Administrative Duties:

• Greet and check in patients in a professional and friendly manner
• Schedule, confirm, and manage patient appointments
• Answer phone calls and respond to inquiries about services, treatment, and scheduling for 3 locations
• Verify attorney information
• Manage the Physical therapy email
• Maintain accurate patient records and update information in the system
• Keep the reception area clean and organized

Tech & Patient Support Duties :

• Assist therapists with preparing treatment areas and cleaning equipment
• Guide patients through basic exercises under therapist supervision
• Provide patients with heat/ice packs or assist with therapy equipment as needed
• Translate for providers
• Be TEAM PLAYER

Qualifications:

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Detail-oriented with excellent organizational skills
• Friendly and professional demeanor

Benefits:

• Competitive pay
• Health benefits (if applicable)
• Paid time off and holidays
• Opportunities for professional growth within the clinic

If you are a motivated and compassionate individual who enjoys both administrative and hands-on tasks in a healthcare setting, we would love to hear from you! Experience is not needed, we will train the right person! Please send us your resume and we will be happy to talk to you more about our company and the job. This position is Monday, Wednesday and Friday 8:00AM - 4:00PM and Tuesday, Thursday 9:00AM - 7:00PM. If you are a student please make sure you can work this schedule.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you able to work a 10hr work day?

Language:

• Spanish (Required)

Work Location: In person

Salary : $17