What are the responsibilities and job description for the DISPATCHER position at First Care Ohio?
Job Details
Description
First Care is currently hiring a Night Shift Dispatcher. First Care is the largest and fastest-growing private ambulance service in Western Ohio. Our mission is to provide personalized, quality, on-time care that every patient and facility deserves. We achieve our mission by living up to our values:
- Compassionate: We are compassionate about those we serve.
- Accountable: We are all accountable for our actions and results.
- Results-oriented: We strive for success and are determined to be the best.
- Ethical: We are ethical and will act with integrity.
What is a typical day like for a Dispatcher at First Care?
- Works 3-4 days per week, number of days rotating every week, 12 hour shifts
- Leverages internal system to assign and dispatch medical transportation units in the field
- Communicates status of scheduled runs with the medics and other medical transportation in the field
- Keeping open communication with the Supervisors at all station
- Communicating with skilled nursing facilities and hospitals to obtain information required for road staff when necessary or notifying facilities regarding road staff status and ETA's when necessary.
Why First Care?
- Next day pay!
- You will have the opportunity to make a difference in the community and help provide outstanding service to the patients we serve
- You will work for the region's fastest-growing private medical transportation company
- Competitive benefits including health, vision and dental insurance, and a 401k plan
- Paid Time Off
- Company-paid training and education
YOUR PAYDAY RE-IMAGINED: WORK TODAY, GET PAID THE NEXT DAY!
Qualifications
Who is the right person for this role?
- Exceptional customer service and communication skills
- Ability to demonstrate professionalism over the phone
- Ability to work as a team to achieve goals
- Ability to multitask and managing time effectively
- Detail-oriented
- Knowledge of the Cincinnati, Dayton, Middletown and east areas is preferred
First Care is an Equal Opportunity Employer. First Care does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, job physical requirements, merit, and business need.
Check out our website to learn more about First Care: https://www.firstcare.us/
