HR Specialist

Description

Position Summary:
The HR Specialist (HRS) plays a crucial role in managing a wide range of HR responsibilities to ensure a smooth and efficient workplace. Effectively and efficiently work candidates through the hiring process, including background checks as well as overseeing the completion of onboarding tasks, to include I-9 documentation. HRS is a role that directly provides administrative support to Operations.

General Duties and Responsibilities:
This role requires a blend of administrative strengths, detailed attention, and strong communication skills to effectively manage both routine HR functions and specialized tasks, ultimately contributing to a smooth and well supported workplace. (This is a representative list of the general duties the position may be asked to perform and is not all-inclusive.)• Serves as the main point of contact for new hires

• Contacting references and performing background checks on applicants
• Exposed to all human resources procedures, assists with tasks throughout all areas of the HR department
• Assists with guiding employees through various human resource processes, answering any questions they

may have about the hiring process and policies.

• Processes and maintains employment verifications and other important HR records, ensuring accuracy and

compliance.

• Handles Level 1 employment-related inquiries from applicants, employees, and managers, referring

complex and/or sensitive matters to the appropriate staff.

• Assists with completing password resets for company users,
• Electronic filing of employee personnel records and other important documentation
• Responds timely to verifications of employment
• Collects, prepares and submits responses to unemployment claims.
• Directly supports Operations to deliver essential human resources services and support.
• Maintains knowledge of trends, best practices, and new technologies in human resources, talent

management, and employment law.

• Performs other assigned tasks as needed, adapting to evolving organizational needs.

Minimum Qualifications:

• Associate’s or Bachelor’s degree, or equivalent.
• At least one year of human resource management or other administrative support experience preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and ATS systems.

Physical / Work Posture Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional travel (via automobile, move about airport, air travel, etc.).
• Occasionally move about inside the office to access office machinery, materials, etc.
• Must be able to lift up to 15 pounds at times.
• Constantly operates a computer and other office machinery.
• Continuously communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).

Work Hours – HRS will work 40 hours a week, Monday-Friday.

Work Environment:

• Office environment.
• The noise level in the work environment is usually quiet. May be exposed to dust, fluctuation in inside temperatures and electro-magnetic radiation as in a computer screen.

Note: The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
FirstCash Holdings, Inc. is an Equal Opportunity Employer