Demo

Card Fraud Sr. Process Specialist

First Community Services Data Processing
Killeen, TX Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/18/2025
* Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions
* Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action
* Investigate and research accounts in question for possible fraudulent transactions
* Contact account holders to verify identity and questionable transactions
* Maintain and reissue ATM and/or debit cards
* Update Pulse Prism and Safe Reporting systems
* Review incoming EFT credits within approval limit
* Review incoming car rentals
* Other duties as assigned

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery

FCBI is an equal opportunity employer.

* High School Diploma or Equivalent
* At least 18 years of age
* Working knowledge of Microsoft Office
* Customer Service Experience
* Ability to work with minimal supervision
* Ability to organize and prioritize
* Capable of meeting deadlines
* Good communication skills
* Must successfully pass background investigation and drug screen according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

EOE Minority/Female/Individuals with Disabilities/Protected Veterans

 

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Job openings at First Community Services Data Processing

First Community Services Data Processing
Hired Organization Address Killeen, TX Full Time
* Producing a process map of all of the processes and their high-level interfaces, to ensure integration, consistency an...

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