Business Intelligence and Reporting Analyst

Who We Are

First Fed is a community bank on an exciting growth trajectory with 18 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace for the last 3 years and a Top Corporate Philanthropist in 2023. By popular vote, First Fed received 2023 awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula. We also received a Best-In-State bank award from Forbes in 2021.  

 For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!  

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!  

Our Values

Optimism:  We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative:  We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect:  We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth:  We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership:  We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose

The Business Intelligence and Reporting Analyst plays a key role at First Fed in providing data driven intelligence and insights across all business units through the analysis, design, creation, maintenance, and scheduling of reports, dashboards, and scorecards for all areas of the institution. Creates and maintains a catalogue of queries and reports for audit purposes as well as ensuring consistency between members of the Business Intelligence and Reporting Team.  Maintains process for requesting new reports, dashboards, and scorecards as well as requesting changes to existing reporting. 

Essential Functions

• Responsible for the analysis, design, and delivery of specialized reports, dashboards, and scorecards to expose multiple data sources to empower critical business decisions to drive growth, value, efficiency, and financial results across the organization. 
• Maintains expert knowledge of organizational data sources and reporting tools to ensure quality and completeness of BI at an enterprise level. 
• Performs regular audits to evaluate the quality and integrity of the data across all reporting. 
• Works across functional areas to understand business drivers, metrics, and KPI’s; and identifies data sources and reporting objectives to develop relevant and timely reporting. 
• Evaluates, analyzes, and recommends potential for opportunities that enhance business direction and processes. 
• Performs in-depth tasks and analysis needed to monitor adoption, usage, and performance to drive continuous improvement. 
• Develops clear and concise data visualizations and written interpretations for communication of results to various management and user groups. 
• Provides guidance and training to staff in the use of data sources and reporting tools. 
• Ensures compliance with Bank Secrecy Act (BSA) regulations and other federal and state regulations pertinent to this position. Complete annual BSA training in a timely manner in accordance with BSA regulations and internal policies and procedures. 

Qualifications

• Bachelor’s degree in data analytics, business intelligence, or computer science or equivalent degree and experience 
• Typically requires a minimum of five (5) years of relevant experience, including the following: 
  • Advanced knowledge of data mining concepts and approaches. 
  • Experience dealing with complex and large data sets from multiple sources. 
  • Strong analytical skills with the following experience: IBM Cognos, Power BI, Tableau, Azure Data Lake, Azure Databricks, SQL Server, Snowflake and Salesforce is beneficial 
  • Experience with Fiserv Cleartouch (Bank Systems), Prologue, and Business Analytics (Cognos) highly desirable 
• Excellent communication, issue/problem resolution, presentation, and analytical skills 

Physical Requirements: 

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve a combination of sitting/standing for extended periods.

Pay Range:  

• The pay range for this position is $26.40 - $44.96 per hour
• The typical hiring range for this position is $26.40 - $30.30 per hour

• The hiring range may be adjusted accordingly for final candidates in areas with a higher cost of living

• The incentive plan for this position is the Support Staff Incentive plan. It is paid out quarterly with a 5% target payout.
• Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more!  Additional information on our benefits package can be viewed at https://www.ourfirstfed.com/careers 

Salary : $26 - $45