What are the responsibilities and job description for the Student Intern - IT position at First Federal Bank?

Job Responsibilites

Answer calls coming into the IT Service Desk within departmental goals assuring proper responsiveness to customers.
Provide Reliability by triaging complex support requests to the appropriate IT staff members.
Perform other duties as assigned to support IT initiatives.
Adhere to IT department strategies, processes, policies and procedures.
Log all support interactions in the ticketing system and provide Assurance that resolutions are completed timely to meet current SLAs.

Preferred Education And Experience

Candidates must be actively enrolled in an accredited educational program, such as a high school, college, university, vocational program, or industry-recognized certificate course, throughout the duration of the internship

Bilingual candidates encouraged to apply.

EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY

E - Verify Employer

Powered by ExactHire: 158978

Apply for this job

Receive alerts for other Student Intern - IT job openings

Job openings at First Federal Bank

First Federal Bank

Overland Park, KS Full Time

Job Description Job Description DUTIES AND RESPONSIBILITIES : Monitor, maintain and develop current websites, optimizing...

First Federal Bank

Carey, OH Full Time

Position Title : Customer Service Representative Department : Retail Position Reports to : Client Service Manager Positi...

First Federal Bank

Ocala, FL Full Time

Duties And Responsibilities Promotes and enhances the image of First Federal in all business activities within our marke...

First Federal Bank

Youngstown, OH Full Time

Position Title : Customer Service Representative Department : Retail Position Reports to : Client Service Manager Positi...

Not the job you're looking for? Here are some other Student Intern - IT jobs in the Lake, FL area that may be a better fit.

Student Intern - IT