What are the responsibilities and job description for the Wire Transfer Specialist position at First Federal Savings Bank?
Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
- Processes incoming domestic wire transfers received via the Federal Reserve through wire software.
- Processes incoming international wire transfers received through Pacific Coast Banker’s Bank (PCBB).
- Processes outgoing domestic and international U.S. currency wire transfer requests via the Federal Reserve through wire software.
- Processes outgoing foreign currency wire transfers through PCBB.
- Processes cash management wire transfers out of the online banking system.
- Identifies and appropriately escalates issues such as questionable transactions or suspicious requests.
- Reviews daily activity and maintenance reports.
- Maintains relationships with third-party vendors and opens support cases as needed.
- Keeps current on regulatory aspects specific to wire transfers including the Consumer Finance Protection Bureau’s (CFPB) Remittance Rule.
- Takes ownership of issues that arise and follows through to a successful conclusion.
- To perform all job duties and maintain compliance with all banking acts, laws and regulations applicable to your job function.
Non-Essential Duties and Responsibilities
- Assists department with phone calls relative to Electronic Services.
- Coordinates special projects assigned by the Electronic Services Manager or Electronic Services Assistant Manager.
- Cross-train to assist in other areas of the Electronic Services Department.
- Provides back-up to wire transfer Board Reporting and CFPB Remittance Rule tracking.
- Provides back up to monthly wire transfer trainings.
- May provide wire transfer training to cash management users.
Qualifications Required
(Required education may be satisfied by experience and/or working knowledge)
High school diploma or equivalent, 2 years of banking experience and an intermediate/advanced level knowledge of Word and Excel – to include creating and formulating spreadsheets.
Physical Requirements and Working Conditions
Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner or other basic business equipment. Some infrequent travel is required for branch/department visitations. The job is within the normal office environment range.
Qualifications Preferred
An Associate’s Degree is preferred with five years of banking experience in Electronic Services specialties including wire transfer processing or branch operations.
