What are the responsibilities and job description for the Banking Consultant (Waikiki Branch) - Starting at $19.50/hr! position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Waikiki Branch. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.
Compensation
Pay range is $21.50-$25.50/hour, commensurate with experience; plus sales incentives.
Work Schedule
Monday - Friday 8:00AM - 4:30PM (hours may vary)
Required Qualifications
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Associate’s degree in a business-related field, equivalent work experience; or
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High school diploma or equivalent and 2 years’ experience in a sales and service environment required.
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2 years of experience in cash handling required.
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2 years of experience in customer service, referrals and sales required.
- Professional level bilingual capability in English and Japanese in reading, writing, and speaking preferred.
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Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred.
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Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred.
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Must project a welcoming presence when interacting with customers.
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Strong verbal, written, and interpersonal communication skills.
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Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
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Detail oriented with excellent follow-through.
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Agile and resourceful as it relates to working in a fast-paced changing environment.
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Upbeat and positive, growth mindset, and quick learner.
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Ability to work both independently and as part of a larger team.
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Ability to handle confidential matters judiciously.
- Japanese speaking preferred.
Benefits
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We Value Diversity
At First Hawaiian Bank, we are confident that our success is a product of our team’s diverse backgrounds, skills, and interests. We are an EEO Employer and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank!
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $22 - $26
