What are the responsibilities and job description for the Sales & Service Advisor (Manoa Branch) position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a collaborative, customer-focused, detail-oriented Sales & Service Advisor to join our Manoa Branch Team. In this role, you will assist branch management to lead, coach, and inspire a team of skilled bankers to consistently meet and exceed the branch sales, service, and “digital first” goals and ensure the branch team consistently executes the lobby engagement protocols.
Compensation
The annual salary range is $44,720 - $53,040/yr, commensurate with experience; plus sales incentives.
Work Schedule
Monday - Friday 8:00AM - 4:30PM (hours may vary)
Work Arrangement
This role is an on-site work arrangement.
Required Qualifications
- Associate’s degree in a business-related field with a minimum of 3 years’ experience in a sales, customer service, lending or financial services role; or
- High school diploma or equivalent and 5 years’ experience in sales, customer service, lending or financial services role
- 2 years’ retail / branch banking experience in operations and sales or similar experience within the financial services industry, including:
- Extensive knowledge of financial products and services; and
- Ability to comprehend and explain complex credit concepts obtained through training and field work.
- Demonstrated record of success in sales and service leadership in coaching and training staff preferred.
- Possesses sales and service skills to enhance business development objectives.
- Strategic thinker with the ability to work both independently and as part of a larger team to make decisions, research and solve problems, and manage multiple priorities.
- Able to research, solve problems independently and manage multiple priorities.
- Ability to make decisions using prudent judgment with FHB policy and procedures.
- Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
- Agile and resourceful as it relates to working in a fast-paced changing environment.
Benefits
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We Value Diversity
At First Hawaiian Bank, we are confident that our success is a product of our team’s diverse backgrounds, skills, and interests. We are an EEO Employer and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank!
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $44,720 - $53,040
