What are the responsibilities and job description for the Business Development Officer position at First Heritage Federal Credit Union?
Business Development Officer:
Maintains and grows current business relationships and increases business accounts through mailing, sign-ups, presentations, phone, and in-person contact. Initiates contact with potential companies or community businesses and their employees through visits, mailings, and phone calls.
JOB DUTIES:
- Fosters business development, including membership, loan and deposit growth, in order to achieve annual growth targets, set by senior management. Actively cultivates relationships, including sourcing new membership and expanding existing relationships, and represents the credit union to outside organizations such as local businesses, vendors, other financial institutions, and similar groups, primarily through networking and personal contact. Proactively participate in networking opportunities in the communities we serve representing the Credit Union. Enhances current and identifies new opportunities for increasing credit union awareness and membership growth with the current field of membership.
- Develop, foster, and maintain relationships with indirect auto dealerships, including but not limited to the delivery of monthly stipend checks.
- Maintains excellent knowledge of products and services offered by the credit union and its competitors. Monitors financial industry trends and analyzes key data in order to develop recommendations for management regarding enhancements to products, pricing, and processes; costs efficiencies; and business development strategy.
- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- Travel throughout the 11 counties in which we serve throughout NY and PA for business needs
THIS JOB DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT. JOB DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHEN DEEMED APPROPRIATE BY MANAGEMENT.
KNOWLEDGE & SKILLS:
Experience:
Two to Five years of similar or related experience, including time spent in preparatory positions
Education/Certifications/Licenses:
A two-year college degree or completion of a specialized course of study at a business or trade school.
Interpersonal Skills:
A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.
ADA REQUIREMENTS:
Physical Requirements:
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 15 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 4-6 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions:
Must be able to routinely perform work indoors in climate-controlled private or shared work area with minimal noise.
Mental and/or Emotional Requirements:
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
