Operational Risk Program Advisor - RCSA Lead

Location: Onsite listed in the job posting.

The Operational Risk Advisor/RCSA Lead will report to the head of ERM/ORM. The role is accountable for leading the strategic direction of the bank’s RCSA program and supporting other operational risk programs as needed. Responsibilities include advancing knowledge of risk management and risk culture through education and ongoing communication, providing risk oversight and challenge to front line units, coordinating across the three lines of defense, and providing updates to regulators, key executives and committees.

Job Responsibilities:

• Lead enhancements to the bank’s RCSA program including Process, Risk and Control Taxonomy, risk assessment methodology, risk data integrity, and risk reporting of RCSA outcomes.
• Coordinate with GRC Lead to integrate RCSA process and data into GRC tool.
• Develop and deliver risk training to the three lines of defense and provide ongoing education and awareness by building strong relationships with risk peers, first line partners and the Audit team.
• Coordinate with other risk leaders, front line units and external consultants as appropriate to make enhancements to RCSA methodology and process.
• Provide risk oversight and challenge to front line units.
• Identify and escalate key risks and issues.
• Collaborate with stakeholders to develop effective operational risk programs.
• Provide thought leadership on the prioritization of enterprise and operational risk initiatives.
• Maintain effective dialogue with regulators and support exams focused on operational risk management.
• Build strong relationships with front line business units collaborating on risk program enhancements and risk activity execution.
• Participate in industry forums and build relationships with other large banks across the industry.

Required Qualifications/Knowledge, Skills, and Abilities:

• Bachelor’s degree and 6 or more years of operational and enterprise risk management experience, including leadership roles.
• Experience leading teams through change by creating a compelling vision for transformation.
• Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives.
• Proficient at collaborating across business units and lines of defense and working with stakeholders to drive mutually beneficial processes and practices that meet the needs of the company.
• Experience developing and managing enterprise and operational risk programs at a large financial institution.
• Experience interacting with federal banking regulators including preparing for exams, presenting materials, and articulating the bank’s risk management strategy.
• Experience interpreting regulatory guidance and transforming guidance into executable actions.
• Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes.
• Proficiency at assessing current processes with an eye towards efficiency and automation.
• Strong oral and written communication skills with ability to communicate at all levels of an organization.
• Proven ability at collaborating across the enterprise to solve complex challenges.
• Demonstrated ability to influence change across the organization.
• Experience utilizing GRC tools and other technology to manage risk data.
• Experience developing, implementing, and executing RCSA programs.

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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