What are the responsibilities and job description for the Banquet Server position at First Hospitality?
What's in it for you…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. Â First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. Â FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Â Equal Opportunity Employer.
- Insurance enrollment available from DAY 1!
- Paid time off available from DAY 1!
- Holiday pay available from DAY 1!
- 401(k) enrollment after 30 days!
- Hotel and travel discounts at worldwide destinations!
- Professional development and promotion opportunities!
- Set up tables and events including chairs, dance floors, silver and china
- Service food, coffee, water and other beverages
- Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
- Clean banquet and dining rooms during and after the dining experience
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
- Performs other duties as required to provide genuine hospitality
- Sets tables in accordance with hotel standards
- Prepares order for presentation to guest
- Serves food, coffee, water and other beverages; refills beverages as needed
- Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
- Cleans banquet room and banquet kitchen area during and after banquet functions
- Stand and walk for hours at a time.
- Work flexible work schedules including morning, evenings, weekends and holidays.
- Lift up to 30 pounds occasionally.
- Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. Â First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. Â FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Â Equal Opportunity Employer.
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