What are the responsibilities and job description for the Banking Professional position at First Interstate BancSystem?
This Banking Professional role at First Interstate BancSystem involves delivering outstanding customer service and developing client relationships. As a key member of our banking team, you will be responsible for performing daily teller transactions in both the lobby and drive-up locations of the branch.
Main Responsibilities:
- Perform customer account services such as receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks, and savings bonds.
- Address customer inquiries in person and/or on the telephone, ensuring that their needs are met with professionalism and courtesy.
- Log customer account transactions by recording cashier checks, traveler's checks, and other special services; prepare currency transaction reports as needed.
- Offer bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer needs, and guiding customers to a branch representative.
- Accommodate special customer requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, providing special statements, copies, and referrals, and completing safe-deposit box procedures.
Qualifications:
- A high school diploma or general education degree (GED) is necessary; experience in a cash handling role is beneficial.
- Show competence in mathematical calculations, written and verbal communication, and interpersonal interactions with customers and colleagues.
- Demonstrate ability to manage confidential and sensitive information with tact.
In order to succeed in this role, it is essential to meet all the main responsibilities and qualifications outlined above. Accommodations can be made to support individuals with disabilities to carry out the key tasks of the job.
