Cash Handling and Client Relationship Professional

Job Overview

The Teller II is a key member of the First Interstate BancSystem team, responsible for delivering exceptional customer service and developing long-term relationships with clients. This role requires a unique blend of cash handling skills, mathematical aptitude, and interpersonal abilities.

Main Responsibilities:
This position involves a range of duties, including:

• Managing cash transactions in both lobby and drive-up locations.
• Providing customers with account services, such as receiving deposits and loan payments, cashing checks, and issuing savings withdrawals.
• Answering customer inquiries and recording transactions accurately.
• Cross-selling bank products by identifying client needs and promoting relevant services.
• Handling special requests, such as closing accounts, exchanging foreign currencies, and providing copies of statements.
• Maintaining accurate records and reconciling cash drawers to ensure financial accuracy.
• Participating in dual-control functions and adhering to bank operations and security procedures.

Requirements and Qualifications:
To excel in this role, candidates should possess excellent communication skills, both written and verbal. They should also have strong interpersonal abilities and be able to handle sensitive confidential information effectively. Additionally, they must have a high school diploma or equivalent and 1-3 years of experience in a cash handling role.

Work Environment:
This position requires regular attendance and occasional overtime. The work environment is moderate, with some noise levels and typical work hours from Monday to Friday (8-5).