What are the responsibilities and job description for the Commercial Relationship Manager I position at First Interstate?
- If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
What’s Important To You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- Student debt employer repayment program.
- 401(k) retirement plan with a 6% match.
- The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve, and why we want YOU to be a part of it.
Summary
This role serves as an entry level commercial banking position with functionality ranging from business development utilizing a small business platform to supporting senior bankers as an apprentice relative to portfolio management and experience with complex credit functions. Drives shareholder value through a collaborative effort to generate quality earnings through interest income growth, via maintaining margin and credit quality, and non-interest income through collaboration with business partners while simultaneously understanding the importance of expense control. Maintains an average loan portfolio size of up to $20MM and manages at least 35 bank relationships or may provide support to Commercial Relationship Manager III/Senior CRM with a loan portfolio exceeding $50MM.
Essential Duties And Responsibilities
- Achieves individual annual production and growth goals for loan, deposits, and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
- Initiates and develops new business through outside business development activities either through monitored calling efforts utilizing a small business banking platform or collaboration with Commercial Relationship Manager III/Senior CRM.
- Ensures ongoing contact with new clients to enhance client’s experience with First Interstate Bank.
- Develops a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings. Uses internal customer sourcing software to generate leads, track activities and make referrals to requisite business partners and bankers.
- Actively participates in community organizations to source business development opportunities and demonstrates First Interstate Bank’s commitment to the communities we serve.
- Builds client and prospect referral pipeline via identification and development of internal and external center of influence.
- Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products. Proactively promotes bank products and services and keeps clients informed of all the financial solutions First Interstate Bank offers to meet their needs.
- Assembles cross-functional team to respond to customer requests when not able to address requests personally.
- Works on complex problems requiring in-depth evaluation of client information in conjunction with Commercial Relationship Manager III/Senior CRM.
- Maintains follow up on existing loans to ensure compliance with internal procedures and other required terms.
- Research and study industrial, commercial, economic and financial situations relating to existing and new business.
- Actively engages, demonstrates and fosters the First Interstate Bank Mission, Vision and Values by executing the Service Commitments.
- Maintain compliance with all bank regulations for assigned job function and applies to designated job responsibilities.
- Follows all Bank policies and procedures, compliance regulations, and completes all required annual training.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills And Abilities
- Experience in accounting, financial statement and cash flow analysis consistent with job functionality.
- Knowledge of commercial lending policies, procedures, practices and documentation.
- Excellent written and verbal communication and presentation skills.
- Ability to work effectively with individuals and groups across the company to manage customer relationship.
- Computer skills essential, including Word and Excel and Outlook. Experience with PowerPoint beneficial.
- Requires initiative and rational judgement.
- Ability to prioritize work and remain adaptable under pressure.
- Ability to read, analyze, and interpret common, financial reports, and legal documents. Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community.
- Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
- Bachelor's Degree in Business, Finance or equivalent required
- 1-3 years in credit analysis and commercial underwriting; or the equivalent combination of education and experience required
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
- Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
- Sitting - Frequently
- Standing - Occasionally
- Noise Level - Moderate
- Typical Work hours - M-F (8-5)
- Regular and Predictable Attendance - Required
- Travel - 40%
- If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
