What are the responsibilities and job description for the Lead Medical Assistant position at First Medical Associates?
About us
At First Medical Associates, our approach to the role of a Medical Assistant is driven by a commitment to excellence in patient care and fostering a collaborative work environment. We maintain a remarkable 1:1 ratio of medical assistants to providers, ensuring that each member of our team plays a vital role in delivering top-notch healthcare services.
We take pride in utilizing cutting-edge technology, such as Athena Health, to enhance our practice's efficiency. As part of our onboarding process, we provide comprehensive training that typically spans a minimum of one week. This training equips you with the skills and knowledge required to excel in your role and contribute to our patient-centered approach.
Our practice values your dedication and hard work. We offer generous compensation packages and provide company-provided scrubs to ensure you have everything you need to perform your duties comfortably. Additionally, we recognize the importance of work-life balance, offering ample paid time off to support your well-being.
Furthermore, we believe in taking care of our team. We provide a comprehensive benefits package, including health, dental, and vision coverage, as well as a pension plan and disability/life insurance. We see our employees as partners in our growth, and as such, we encourage your professional development. If you're someone who enjoys taking on additional responsibilities and acquiring new skills, you'll find yourself on an accelerated growth trajectory within our practice.
Join us and become an integral part of our journey towards growth and excellence in healthcare. We look forward to welcoming you to our team.
**Position Title:** Lead Medical Assistant
**Job Overview:**
As the Lead Medical Assistant at our primary care practice, you will play a pivotal role in ensuring the efficient operation of our medical team. You will be responsible for leading and coordinating the medical assistant team, assisting providers, and contributing to the overall success of our practice.
**Key Responsibilities:**
1. **Team Leadership:**
- Provide leadership and mentorship to the medical assistant team.
- Schedule and assign tasks to ensure proper coverage and workflow.
- Conduct regular team meetings and training sessions.
2. **Clinical Support:**
- Assist healthcare providers with patient examinations, procedures, and treatments.
- Ensure all patient records are accurately documented in our electronic health record system (e.g., Athena Health).
- Maintain and organize medical equipment and supplies.
3. **Training and Onboarding:**
- Oversee the onboarding and training of new medical assistants.
- Develop and update training materials and protocols.
4. **Quality Assurance:**
- Monitor and maintain the quality of care provided by the medical assistant team.
- Implement and adhere to best practices and safety protocols.
5. **Patient Interaction:**
- Interact with patients in a compassionate and professional manner.
- Address patient inquiries and concerns, providing excellent customer service.
6. **Administrative Tasks:**
- Assist in the coordination of patient scheduling and appointment reminders.
- Manage inventory levels of medical supplies and equipment.
- Handle administrative duties as needed, including billing and insurance processing.
7. **Compliance and Regulations:**
- Ensure compliance with all relevant healthcare regulations and standards, including HIPAA.
- Stay updated on industry trends and regulations and implement necessary changes.
**Qualifications:**
- High school diploma or equivalent; Medical Assistant certification preferred.
- Proven experience as a Medical Assistant in a primary care or similar healthcare setting.
- Strong leadership and interpersonal skills.
- Proficiency in using electronic health record (EHR) systems, experience with Athena Health is a plus.
- Knowledge of medical terminology, clinical procedures, and patient care best practices.
- Excellent communication and customer service skills.
- Attention to detail and the ability to multitask efficiently.
- Strong organizational and time management skills.
- Ability to work collaboratively within a team and adapt to a fast-paced environment.
**Benefits:**
- Competitive compensation package.
- Comprehensive healthcare benefits, including medical, dental, and vision coverage.
- Retirement plan options, including a pension plan.
- Generous paid time off and holidays.
- Disability and life insurance coverage.
- Opportunities for professional development and growth within the practice.
Join our team and contribute to the success of our primary care practice while advancing your career in healthcare leadership. We look forward to receiving applications from qualified candidates who share our commitment to patient care and excellence.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Medical Assistant: 3 years (Preferred)
- Team lead: 1 year (Preferred)
Work Location: In person
Salary : $20
