What are the responsibilities and job description for the Manager of Complaint Escalation and Customer Feedback position at First National Bank - FNB Corporation?
Responsible for managing the daily functions of the customer feedback and complaint escalation programs. Ensures all feedback (regulatory agency, customer related written / telephone / internet / in-person and other survey programs) is categorized and anal Escalation, Manager, Technical Support, Customer Service, Risk Manager, Banking, Business Services, Customer
