What are the responsibilities and job description for the Personal Banker position at First National Bank of Broken Arrow?
Job Summary: Open new deposit accounts. Assist with account inquiries, account maintenance, and problem resolution. Promote and provide cash management products and services.
Responsibilities:
- Promote, explain, and process deposit products and services. Open, close, and maintain checking, savings, time deposits, and debit cards.
- Promote, explain, and process cash management products and services. Open, close, and maintain online banking accounts, ACH services, Wires, Positive Pay, Remote Deposit Capture, business bill pay, sweeps (ZBA) and merchant services.
- Identify customer needs and refer accordingly.
- Resolve customer requests and questions promptly, courteously, and professionally.
- Maintain privacy of customer account information.
- Maintain and project the Bank’s professional reputation.
- Support other employees as needed
- Other duties as assigned
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
- Minimum of three years New Accounts experience required, with knowledge of bank services and cash management products.
- Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense
- Strong work ethic and high integrity
- Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
- Friendly, outgoing, assertive, confident, and enthusiastic personality
Physical Requirements:
This position requires long periods of sitting as well as typing and repetitive motion.
FNBBA is an equal opportunity employer. This means FNBBA will not discriminate in any of its employment practices on the basis of sex, age, race, color, mental or physical disability, national origin, religion, sexual orientation, marital or veteran’s status, or other legally protected status. All employees have the responsibility to adhere to this policy and to use all efforts to further its implementation.
Job Type: Full-time
Pay: $39,520.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) 4% Match
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Personal Banker: 3 years (Required)
- New Account: 3 years (Required)
Ability to Relocate:
- Broken Arrow, OK 74012: Relocate before starting work (Required)
Work Location: In person
Salary : $39,520 - $50,000