Deposit Operations Supervisor

Overview

Responsible for the direct supervision of the deposit operations team. The Deposit Operations Supervisor will supervise and direct the day-to-day functions, systems maintenance, and reporting mechanisms of the Deposit Operations Department. This role provides support to internal customers regarding the back-office functions of the Bank.

Duties

· Supervise, coach, and support, the Deposit Operations Team including the annual and mid-year review process.

· Make risk-based decisions within policy guidelines and act as the escalation point for the department

· Identify and implement department efficiencies and processes as needed

· Perform daily deposit operations functions as assigned, including retail & commercial banking support

· Release wire transfer requests

· Subject matter expert on Automated Clearinghouse (ACH) transactions & processing of ACH transactions

· Work with various internal GL’s

· Work with debit card disputes

· Work returned items

· Perform account verifications and research

· Perform report review and transactional research

· Work with legal requests including garnishments, levies, and subpoenas

· Work with various reporting mechanisms to reconcile maintenance functions and identify fraud.

· Participate as a team member to implement new products and/or services within the bank

Requirements

· Supervisory and coaching skills

· Knowledge of bank products and services

· Strong decision-making skills

· Ability to make risk based decisions

· Excellent working knowledge of computer applications including all Microsoft office products

· Excellent written and verbal communication skills, as well as presentation skills

· Understanding of web-based software applicati0ns

· Ability to prioritize and work within deadlines

Education Experience

· 5 Years of operations experience required

· 3 years supervisory experience supervising teams of 3 or more preferred

· An understanding of NACHA rules and banking regulation preferred

· Associates degree in a business-related field or equivalent experience preferred

· AAP certification preferred

Physical Requirements:

· Normal office environment that is well lit and ventilated. Some travel to customer sites through-out the banks markets may be required

· Frequently required to use hands and fingers to handle, feel or operate equipment, and reach with hands and arms

· Frequently required to talk and hear; frequently required to stand and walk

· Occasionally required to climb, balance, stoop, kneel, crouch, bend, twist, and crawl

· Occasionally required to lift, push, pull and/or move up to 25 pounds

· Specific vision abilities required includes close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Company Description

First National Bank of Michigan (FNBM), is a locally owned bank. Our commitment to superior service and our community means that you will always have personalized service with professionals whom you can talk to face-to-face. We are privately owned by investors who value commitment to a locally controlled bank that helps the community grow and prosper.

First National Bank of Michigan was not only made in Michigan, but also made to serve Michigan. Together, our staff currently gives back to more than 100 area organizations. We believe a healthy community depends on the positive contributions of its members, and that’s why we encourage collaborations between our bank, organizations and members of the community.

Working for First National Bank of Michigan means being part of a family-friendly team of professionals dedicated to service within their community. We offer a competitive compensation package and opportunities for professional networking, growth and advancement.

First National Bank of Michigan is an equal opportunity employer. FNBM pledges equal opportunity for all employees and applicants. Consequently, all individual employment decisions will be based on the individual’s qualifications, performance, and effort. FNBM does not discriminate against employees or applicants and will make every effort to provide a workplace free of the tensions created by actions that degrade an individual because of their religion, race, color, national origin, age, sex, sexual orientation, gender identity, height, weight, marital status, veteran status, disability, or citizenship status. To do this, the
Bank has adopted a policy against all forms of harassment and any other forms of unwanted or illegal conduct.

First National Bank of Michigan - Diversity, Equity & Inclusion Statement

At First National Bank of Michigan, we believe “Together, we are First”. To be “Together,” we fully embrace that each individual has a different life experience. We must respect and embrace the diverse backgrounds of all and strive to address and eliminate any conscious or unconscious biases that exist. In doing so, we promote an environment free of discrimination, which allows individuals to be true to their authentic selves.
These actions stimulate critical thinking, strengthen communication, and inspire employees to help deliver on the core mission and values of the Bank.

We are committed to building –

· A diverse and inclusive workforce

· Respectful communication and teamwork amongst all

· Work/Life Balance that respects the needs of our employees

· Continuous opportunities to learn and grow “Together”

Job Type: Full-time

Pay: From $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance
• Wellness program

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $1,000 - $54,000