What are the responsibilities and job description for the Branch Manager / Loan Officer position at First National Bank of Redwater?
Job Summary:
We are seeking a dedicated and dynamic Community Branch Bank Manager to lead and manage our small community branch located in Redwater, Texas. Someone who is familiar to the Redwater area and/or willing to move to the area. This role is ideal for a driven individual with strong leadership skills, a passion for customer service, and a solid understanding of banking operations. The Branch Manager will be responsible for overseeing all branch activities, including staff management, branch operations, customer relations, and building and managing a robust loan portfolio. The ideal candidate will be proactive, detail-oriented, and skilled at cultivating strong relationships within the local community.
Key Responsibilities:
Branch Operations:
- Oversee the daily operations of the branch, ensuring efficient and effective service delivery.
- Manage branch staff, providing leadership, coaching, and performance management to ensure high levels of employee engagement and productivity.
- Ensure compliance with all regulatory requirements, policies, and procedures.
- Maintain operational standards for security, cash handling, and customer transactions.
- Drive branch profitability by managing expenses and maximizing revenue opportunities.
Loan Portfolio Management:
- Build, grow, and manage a diverse loan portfolio, focusing on consumer loans, small business loans, and home lending.
- Assess loan applications, ensuring proper underwriting and risk management while meeting customer needs.
- Establish and maintain relationships with current and potential borrowers, providing guidance throughout the loan process.
- Ensure timely follow-up on loan delinquencies, collections, and renewals.
- Develop and implement strategies to increase loan volume and expand the portfolio while minimizing risk.
Customer Relationship Management:
- Foster strong relationships with customers, ensuring exceptional service and satisfaction.
- Act as the primary point of contact for any customer inquiries, concerns, or issues.
- Identify opportunities to cross-sell bank products and services that align with customer needs, including savings accounts, credit cards, and financial planning services.
- Build partnerships within the local community to enhance the bank’s presence and reputation.
Sales & Business Development:
- Actively seek out new business opportunities through networking, referrals, and community involvement.
- Promote and increase the branch’s visibility in the community through events, sponsorships, and partnerships.
- Drive sales goals for both deposit and loan products, meeting or exceeding monthly, quarterly, and annual targets.
Reporting & Financial Performance:
- Monitor and report on branch performance metrics, including loan growth, deposit activity, and customer satisfaction.
- Prepare regular reports for upper management on branch operations, financial performance, and progress towards business objectives.
- Ensure that all branch financial goals are met and maintain a strong financial position for the branch.
Qualifications:
- Education: Bachelor’s degree in Business Administration, Finance, Accounting, or related field (preferred).
- Experience: At least 5 years of experience in banking, with a minimum of 2 years in a managerial or leadership role. Experience in loan origination and portfolio management is highly preferred.
Skills:
- Strong knowledge of banking operations, loan products, and financial regulations.
- Excellent leadership, coaching, and team-building skills.
- Ability to analyze financial data and make sound business decisions.
- Exceptional communication and interpersonal skills.
- Proven sales and business development experience.
- Strong problem-solving skills and attention to detail.
Working Conditions:
- Full-time, in-office position with occasional evening or weekend hours as needed.
- The role may require occasional travel for community outreach and business development activities.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $60,000