Customer Service Specialist

Job Overview:

We are seeking a highly motivated and customer-focused individual to join First National Bank Texas as a Customer Service Representative.

About the Role:

• Key Responsibilities:
• Provide exceptional customer service by responding to inquiries, resolving issues, and exceeding customer expectations.
• Process financial transactions accurately and efficiently.
• Sell and prepare various banking products and services.
• Operate office machinery to process transactions and manage customer accounts.
• Cross-sell bank services and products to meet sales targets.
• Work effectively in a team environment to achieve branch goals.
• Requirements:
• 6 months of work experience in a retail or customer service environment preferred.
• Able to work effectively in a team environment.
• Available to work flexible schedules, including evenings, weekends, and holidays.
• High school diploma or equivalent required.
• At least 18 years of age.
• Must pass a background investigation according to company policy.

Physical Demands:

• Required to stand or walk for extended periods dependent on branch location.
• Able to work in a high-volume, stressful environment.
• Able to lift up to 25 lbs.

Benefits Package:

• Competitive salary: $38,000 - $50,000 per year.
• Ongoing training and development opportunities.
• Opportunities for career advancement.
• A supportive and collaborative work environment.

Salary : $38,000 - $50,000