What are the responsibilities and job description for the Quality Control Manager position at First National Bank Texas?
Job Summary
This role oversees the Loan Operations department, working closely with the Director to achieve productivity and goals. It involves managing staff, assigning work tasks, interviewing applicants, evaluating performance, and making key decisions on routine and non-routine issues.
Key Responsibilities
- Manage and provide guidance to staff within the department
- Assign and direct daily work flow within the department
- Evaluate staff performance to recommend personnel actions
- Make decisions on volume fluctuations, staffing issues, and unexpected processing delays
- Develop and implement procedures to ensure compliance with local, state, and federal regulations
- Provide budget recommendations
- Prepare monthly reports
- Manage commercial, consumer, and real estate documentation review and booking process
- Ensure timely clearance of exception items
Requirements
- Bachelor's Degree or 5 years bank lending work experience
- 5 years management experience required
- Working knowledge of pre-close and post-close processing of loans
- Must be detail oriented, analytical, and organized
- Good communication and presentation skills
- Able to work effectively in a team environment
- Pass background investigation and drug screen according to company policy
- At least 18 years of age
