What are the responsibilities and job description for the Lending Support Associate position at First New York Federal Credit Union?
Job Description
Job Description
Description :
Responsible for assisting in the Consumer, Residential & Commercial loan servicing areas, as well as, assisting Consumer Loan Processors in the support of funded & pending loan applications. In addition, this role oversees the funding of outsourced conventional mortgages and the coordination of closing documents.
Duties & Responsibilities
- Servicing of all loan types; this includes but is not limited to coordinating with third party vendors, verifying all insurance and taxes, responding and following up on audit and post-closing issues, setting up log sheets, and responding to all servicing related inquiries.
- Interact with lending operations and other Credit Union personnel regarding loan servicing.
- Assists Consumer Processors with determining what pending loan information information is outstanding and follows up on these items in a timely manner. This includes but is not limited to gathering insurance binders, vehicle titles and income verification.
- Coordinates the disbursal of loans with member via DocuSign, in Branch disbursals, transfer to share accounts or other means.
- Review and prepare various weekly, monthly and quarterly reports including, share secured, stock secured, certificate secured.
- Responding to member inquiries and follow up.
- Monitor all end day processing to ensure all reports are generated and transactions posted.
- Continually look for process improvements and make recommendations, as needed.
- Possess basic knowledge of Credit Union products.
- All other duties that may be assigned from time to time.
Requirements :
Work Schedule : Monday. - Friday. 20-25 hours weekly.