What are the responsibilities and job description for the Teller Supervisor position at First State Bank of St. Charles?

Job Description

First State Bank is seeking a Full Time Teller Supervisor at our O’Fallon branch location. If you have customer service and cash handling experience, then you may be a great fit!

40 hours per week. Must be available to work Saturdays.

Full-Time benefits will apply, including medical, dental and vision insurance, paid sick and vacation, 401k, ESOP and more!

Duties and Responsibilities :

The Teller Supervisor will be responsible for assisting in various aspects of the Teller line to ensure the efficient and effective operation of the branch, performing retail service duties, participating in establishing specific goals for the office, ensuring office compliance with all operating policies and procedures, directly supervising assigned personnel, communicating with appropriate personnel, and providing periodic reports. Will perform all duties of a Teller Supervisor by following policies and procedures set forth by First State Bank, including, but not limited to :

Assists the Branch Manager in promoting and maintaining a professional team atmosphere that enables all team members to grow, succeed and find job satisfaction.
Assists customers in a prompt, courteous and professional manner that meets or exceeds the bank's commitment to service and value.
Performs teller functions as needed within the teller line including but not limited to :

Maintains and accurately balances cash and proper cash supplies in teller drawer.

Accepts and completes customer transactions quickly and accurately.

Efficiently maneuvers all computer systems and equipment used in the Teller areas.

Follows all bank policies, procedures, and regulations. Keeps up with modifications as needed.

Adheres to all bank security and safety measures as stipulated in established security policies.

Obtains basic knowledge of various bank services including First State Wealth Advisors, First State Bank Mortgage, Commercial and Consumer loans in order to effectively promote and cross-sell all bank products and services.

Completes required regulatory training and any additional training necessary for the proficiency of the Teller position. Attends in-house training and completes online learning plans as outlined.

Completes all required compliance training and complies with the Bank Secrecy Act and Anti-Money Laundering Act, as well as regulations which apply within the scope of the position.

Supervisory Duties :

Directly supervises assigned personnel as follows :

Keeps personnel informed of pertinent policies and procedures affecting the office and / or their jobs; creates an atmosphere in which upward communication from employees in encouraged.

Review the internal audit procedures and policies and make sure the staff is prepared for any surprise

audits that might happen.

Promote activities to create and maintain a cohesive team.

Make sure that all daily / weekly / monthly jobs are completed in a timely manner.

Trains staff members as needed.

Follows the banks services principles while also leading by example for the other staff members.

Qualifications :

High school diploma or general education degree (GED).

Three to six months banking experience and / or training required.

For more information about First State Bank, please visit our Career’s Page on our company website https : / / fsbfinancial.com / careers / .

As a condition of employment, all new hires will be required to complete a background check and drug testing.

First State Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. Prospective employees will receive consideration without discrimination because of race, religion, color, sex, age, national origin, disability or genetic information, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

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