What are the responsibilities and job description for the Collection Specialist position at First Step Therapy, LLC?
First Step Therapy is seeking an Collection Specialist for our Lake County area. This position is located in our Eustis clinic. The position is Monday- Friday
This position requires communication with client families to collect balances owed. This position requires communication with insurances in regards to client deductibles and co-pays.
First Step Therapy provides physical therapy, occupational therapy, speech therapy, and ABA to children in the clinic setting. We also service children in homes.
This position is a FULL-TIME position.
*Bilingual preferred
Candidate must have Outstanding and Professional customer service and communication skills. Accurately enter patient demographics, medical history, and insurance information into medical records system within a timely manner. Answer continuous phone calls in a high call volume setting. Must be able to verify information and work with other departments. Facilitate phone calls from physician offices and patients.
JOB REQUIREMENTS
- Positive attitude and attention to detail is a MUST
- 2 years of medical billing experience
- 2 years medical office experience
- Scheduling, cancellation management
- 2 years customer service experience
- Knowledge of HIPAA (Health Insurance Portability and Accountability Act)
- Knowledge of general office equipment
- General mathematical skills
- Great organizational skills
- Excellent verbal and written skills
- Must be detail oriented
- Must be self motivated to fill various job responsibilities and willingness to cross train to other departments.
- Must be able to work flexible hours and Saturdays as needed.
- Hours 8am to 6pm availability
Experience:
- Customer Service: 2 years (Preferred)
- Healthcare: 2 years (Preferred)
- Receptionist: 2 years (Preferred)
- Billing: 2 years (Preferred)
- Bilingual Spanish candidates are welcome
- Medical billing: 1 year (Preferred)
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16
