What are the responsibilities and job description for the Benefits Administrator/ HR Coordinator position at First Tek, Inc.?
Job Summary : The HR Benefits Administrator / HR Coordinator is responsible for managing employee benefits programs and providing HR administrative support. This role ensures compliance with company policies and legal requirements while assisting employees with benefits enrollment, claims, and general HR inquiries. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment.
Roles & Responsibilities :
Administer employee benefits programs, including health insurance, retirement plans, disability, and wellness programs.
Oversee, update, and maintain employee leave records across multiple states and clients, ensuring all documentation is filed accordingly with each state's requirements.
Serve as the primary point of contact for employee benefits questions and concerns.
Assist employees with benefits enrollment, changes, and claims processing.
Ensure compliance with federal, state, and local regulations related to benefits and HR policies.
Maintain and update employee benefits records in HR systems.
Support HR functions such as onboarding, offboarding, and employee record-keeping.
Process and verify payroll-related benefits deductions.
Assist in coordinating annual open enrollment, including testing and completing enrollments for different divisions.
Conduct the annual 401(k) plan audit.
Manage and organize new hire and termination records in accordance with state-specific requirements, as outlined on official state websites (e.g., OAG for Texas).
Collaborate with benefits providers to resolve employee issues.
Provide HR support by handling general inquiries, maintaining compliance documentation, and supporting HR projects as needed.
Conduct benefits orientations and educational sessions for employees.
Maintain confidentiality and ensure data integrity in all HR-related matters.
Collaborate with the Field Support and Accounting teams.
Perform other HR administrative tasks as assigned.
Experience and Educational Background Description :
High School Diploma or GED required.
2-4 years of experience in benefits administration or HR coordination.
Knowledge of employee benefits programs, laws, and regulations (e.g., COBRA, FMLA, ACA, CFRA or CA leave laws).
Experience working with HRIS systems is a plus such as Avionte.
Carrier knowledge such as PlanSource, United Healthcare, and others.
Strong proficiency in Microsoft Excel, including VLOOKUP functions and Pivot tables is a must.
Understanding of benefit summaries, HSA, FSA, Dependent Care, Life Insurance, STD / LTD, 401K, and employee leaves for multiple states. Benefits Administrator / HR Coordinator
Experience with Healthcare, California regulations, and international benefits such as Canada and Hawaii. " Ability to complete file feeds, 1095-C forms, and 5500 filings, including medical 5500 and Section 125 cafeteria plans.
Knowledge working with Avionte is a plus. General Qualifications
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong attention to detail and organizational skills. " Excellent verbal and written communication skills. " Ability to handle confidential information with professionalism and discretion.
Must possess a valid Texas driver's license with a clean driving record.
Understanding of diversity and inclusion principles, with the ability to treat all employees fairly and maintain consistency in workplace policies and procedures.
Strong problem-solving and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work in the office at least four days a week
